Network Technician I

Black BoxRichardson, TX
Onsite

About The Position

Black Box Network Services is seeking a Network Infrastructure Technician with a proven track record in structured cabling environments. The role involves installing, testing, and certifying structured and patch panel cabling in a data center environment. This position will support facilities management, site security, and project engagement, requiring a commitment to high-quality work and customer satisfaction. The candidate must be motivated and self-driven.

Requirements

  • Appropriate equipment training with high-speed fiber optic transport.
  • Ability to clean high-speed single and multi-mode optical connections.
  • Ability to measure, transmit, and receive on high-speed optics.
  • Knowledge and experience to work safely with high-speed single mode long range optical lasers.
  • Experienced with Fluke Versiv Mainframe.
  • Experience in working in data centers and communications closets.
  • Must be able to safely lift heavy objects.
  • Must understand cable patching processes and procedures.
  • Proven success troubleshooting layer 1 network concerns.
  • Must be willing to work shift work which includes nights and weekends.

Nice To Haves

  • 2-5 years relevant experience, preferably at least 1 year in a data center environment.
  • In-depth knowledge of structured cabling.
  • Knowledge of IEEE and BICSI cabling standards.

Responsibilities

  • Installing, testing, and certifying structured and patch panel cabling in a data center environment.
  • Working in a structured cabling environment.
  • Installing single and multi-mode optical cabling.
  • Inspecting and cleaning installed optical cabling.
  • Installing copper cable to IEEE and BICSI cabling standards.
  • Testing installed cables using a Fluke Versiv Mainframe.
  • Decommissioning obsolete networking cabling infrastructure.
  • Working with elevated and underfloor cabling trays.
  • Assisting in troubleshooting network equipment and cabling.
  • Patching cabling between network equipment and customer’s network.
  • Installation of power cables from equipment to power supply in rack/cabinet/closet.
  • Installation, troubleshooting, and de-installing network equipment.
  • Install/swap out cables, switches, routers, and etc.
  • Completing all hard and complex Move, Add Change (MAC) requests within the defined service levels.
  • Providing infrastructure cabling break-fix services for network infrastructure.
  • Performing layer 1 troubleshooting.
  • Supporting carrier testing of circuits.
  • Assisting with facilities efforts.
  • Power and uninterruptable power supply (UPS) restoral.
  • Water problems.
  • Emergency cooling restoration.
  • Fire suppression exercises, restoration, and post fire events.
  • Acting as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management.

Benefits

  • Hourly position based upon experience & skill level
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