Network Technician I- New Jersey/Delaware (On-site)
About The Position
We are seeking a dedicated and experienced Network Technician who is responsible for handling daily activities related to staging electronic equipment for advanced configuration and timeline-based project deployments. This requires configuration to client specified requirements advancing the status of daily sales orders to successfully hit project and client committed service level agreements. This role requires collaboration with colleagues in our warehouse/configuration center and remote locations to ensure the quality and timely delivery of orders to our clients. Must be based in the United States. West Deptford, New Jersey (Current Facility) New Castle, Delaware (Future Facility, Q4 2026)
Requirements
- Basic experience with or knowledge of Enterprise grade networking/security hardware (Cisco, Juniper, Palo Alto, etc.).
- Ability to demonstrate a fundamental understanding of IP Networks, and/or a general ability to understand computer hardware and software
- Ability to lift packages of 50 lbs. without machinery
Nice To Haves
- Minimum one (1) years of experience as a configuration or service technician working with IP based products in a networking/cabling or data center environment is a plus.
- Knowledge of how to properly handle fiber & associated parts (optics, etc.) is a plus.
Responsibilities
- Perform advanced configuration as specified, including: Unboxing, inspecting, and setting up product for configuration or burn-in
- Completing hardware and software configuration as detailed by work instructions
- Following step-by-step instructions without error
- Wiring, labeling, and configuration of electronic components, peripherals, infrastructure device(s) and/or computer equipment racks
- Quality assurance checks and signoff to checklists
- Breakdown and re-boxing to meet specified shipping requirements
- Efficiently pack products as specified to meet client/project requirements
- Notify appropriate party when configuration supplies or tools are needed
- Investigate and resolve challenges as necessary
- Assist in the creation of documentation for instructional use
- Other duties as needed including assisting other departments in the warehouse
- Complete ongoing security awareness training and comply with company policies to the requirements section
- Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
- Other duties as assigned
Benefits
- Unlimited Paid Time Off (PTO)
- Incentive compensation plans for all employees
- Company-funded 401k contributions
- Zero-cost employer-covered health insurance
- Annual BYOD (Bring Your Own Device) reimbursement up to $500
- Paid Parental Leave
- Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
- Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
