Network, Systems and Security Administrator (UTemp)

University of Toronto • Toronto, ON

1d • Onsite

About The Position

UTemp is the University of Toronto’s short-term staffing service, specializing in finding candidates for casual employment within the University. They pride themselves on helping UTemp employees transition to appointed positions and focus on finding individuals with strong professional office skills and work ethic. This role involves configuring system applications, creating technical documentation, troubleshooting system, network, and server issues, performing preventative maintenance, liaising with technical specialists, implementing IT projects, executing security measures, and staying informed about current technologies and best practices.

Requirements

• Bachelor's Degree in Computer Science, Computer Engineering, or related discipline, or an equivalent combination of education and experience.
• Minimum 5 years of recent experience with server, network, and system administration, support, and troubleshooting in a heterogeneous computing environment.
• Demonstrated experience and solid understanding of endpoint management administration using platforms such as MS Intune, SCCM and KACE.
• Demonstrated experience and solid understanding of administering Active Directory, DNS and DHCP.
• Demonstrated experience and solid understanding of Unix/Linux (Ubuntu), Windows (11 and Server 2019/2022/2025), and Apple OS/X operating systems, server and workstations; virtualized servers (VSphere, VMware).
• Demonstrated experience and solid understanding of deploying, configuring, and maintaining networking infrastructure and security, including firewalls (PaloAlto), and switches.
• Solid Linux/UNIX shell, Windows (such as Bash and PowerShell) scripting skills.
• Strong knowledge of networking concepts such as TCP/IP, DNS, DHCP, VPN, and VLANs.
• Strong knowledge of applying digital certificates, managing vulnerabilities, endpoint security, patch management, system monitoring, and backup/recovery practices.
• Strong knowledge of Microsoft SharePoint site and site collection administration.
• Good knowledge of current cybersecurity principles and best practices.
• Strong analytical and problem-solving skills and a demonstrated ability to continually learn on-the-job, and on own initiative, to keep current with rapid changes in a highly dynamic department.
• Strong commitment to high-quality service and ability to exercise good judgment, discretion, and tact while remaining calm under pressure.
• Ability to write technical specifications, operational, and end-user documentation.
• Excellent interpersonal skills.
• Ability to communicate effectively and accurately both orally and in writing, including the ability to communicate technical concepts to persons with non technical backgrounds
• Ability to work under high-pressure conditions and with multiple competing and incompatible deadlines/priorities.

Nice To Haves

• Ability to identify areas of vulnerability in the use, storage or modification of personal information.
• Understanding of project management and procurement processes.
• Certificates in endpoint administration, network, security and/or privacy, or progress in their pursuit. ITIL foundations level (or higher) certification.
• Familiarity with the University environment, governance, and policies.

Responsibilities

• Configuring system applications according to needs
• Creating complex and technical documentation and user support guides
• Troubleshooting and resolving system, network and/or server problems
• Conducting preventative maintenance on computing systems
• Liaising with technical specialists to resolve end-user issues
• Planning and implementing components of IT-related projects
• Executing security measures for network devices and introducing variations as required
• Keeping well-informed on current technologies, best practices and industry standards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level