Network Systems Administrator
About The Position
The NYC Department of Finance (DOF) seeks a Network Systems Administrator for its Network & VoIP support team within the Finance Information Technology Division. FIT designs, builds, and supports the department’s computer systems and technology infrastructure. The network team supports connectivity across 11 sites and more than 300 servers, helping keep systems operational across five business centers and multiple public-facing websites. The position reports to the Director of Network/VOIP Infrastructure. The role administers and supports DOF’s Cisco LAN/WAN network, including access and core switches, routers, network segments, and connectivity to OTI’s CityNet and cloud services. The administrator develops network monitoring dashboards and maps, maintains user access, troubleshoots network and VoIP issues, and provides advanced technical support to DOF and OTI. The position may be eligible for remote work up to two days per week under the City’s Remote Work Pilot Program. Applicants must have a permanent Certified IT Administrator (LAN/WAN) civil service title or be permanent in a comparable civil service title eligible for a 6.1.9 title change. Applicants are asked to include their employee identification number and permanent civil service title in their application materials. A professional/vendor certification in local area network administration is required. Candidates must also meet the stated education and experience qualifications. Incumbents may be required to update or obtain additional industry-standard certifications as determined by the agency. Hired candidates must verify identity and eligibility to work in the United States and complete the required employment eligibility verification form.
Requirements
- Permanent Certified IT Administrator (LAN/WAN) civil service title, or permanent status in a comparable civil service title eligible for a 6.1.9 title change.
- Professional/vendor certification in local area network administration required for the position.
- One of the following education and experience paths: a baccalaureate degree from an accredited college and two years of satisfactory full-time, non-classroom-based experience in LAN/WAN planning, design, configuration, installation, implementation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management; or a high school diploma or equivalent and six years of satisfactory full-time IT experience, including at least two years of the described LAN/WAN experience; or an equivalent combination of education and experience.
- All candidates must have at least one year of satisfactory full-time, non-classroom-based IT experience in the described LAN/WAN work.
- Education may substitute for experience at 30 undergraduate semester credits per six months of experience; a master’s degree in computer science or a related field may substitute for one year of experience.
- Applicants must include their employee identification number and indicate their permanent civil service title in their cover letter.
- Hired candidates must verify identity and eligibility to work in the United States and complete the required employment eligibility verification form.
Responsibilities
- Develop dashboards and network maps to show real-time connectivity of DOF Cisco switching and routing devices.
- Keep the DOF network available for users and quickly resolve user access issues.
- Install Cisco Catalyst 9400, 4500, and 3800 series access switches connected to core Nexus 9500 series switches, providing LAN/WAN access for users moving into a new LAN segment.
- Configure Cisco network access switches for existing users and move new users into newly created LAN segments.
- Configure core routers and switches that connect to OTI’s CityNet.
- Design and create VLAN subnets on DOF access and core Cisco switches for special units.
- Troubleshoot and resolve LAN/WAN connectivity issues involving IP, redundancy, EIGRP, RIP and RIPv2, OSPF, VLANs, cabling, printing, security, and the OTI cloud.
- Develop and implement advanced network management programs and services supporting DOF’s Wide Area Network.
- Troubleshoot VoIP-related issues.
- Liaise with vendors for technical support as needed.
- Diagnose network connectivity problems and communicate technical issues to technical and non-technical stakeholders.
- Perform highly complex technical work in LAN/WAN network design.
- Provide fourth-level technical support to DOF and OTI.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
