Network/System Administrator Lead

Client Server Software Solutions•Chicago, IL

16d

About The Position

Lead enterprise systems and network administration, operations, and maintenance; service-level performance; and network outage response and recovery across USMEPCOM platforms. The role oversees systems and network administration, engineering integration, interoperability, configuration, testing, and RMF-aligned security compliance. It directs technical planning and contractor operations and maintenance teams across USMEPCOM networks and serves as the contractor service owner. The position leads the Outage Response Team (ORT), coordinates third-party resolution, communicates outage status to leadership, and oversees continuity of operations (COOP) and disaster recovery readiness. It develops and maintains outage response procedures and the Incident Response Plan, reviews the plan quarterly, and documents response activities. The role also leads proposal and oral-presentation solutioning for operational sustainment, incident management, outage recovery, and service continuity. For the ENLIST pre-award effort, it collaborates with capture, proposal, technical, and operational subject-matter experts to develop solutions aligned with the PWS; contributes to written proposal content and oral presentation materials; participates in workshops, reviews, coaching, rehearsals, and Government-question preparation; and may be required to present in person and participate in Q&A.

Requirements

Certifications required under DoDM 8140.03 Cyberspace Workforce Qualification and Management Program.
ITIL v4 Practice Manager, ITIL v4 Foundation, or a higher-level certification.
At least 3 years within the past 5 years working with IPv4 or IPv6 protocol stacks.
Secret clearance.

Nice To Haves

At least 5 years within the past 10 years managing geographically dispersed enterprise IT operations and maintenance teams supporting servers, operating systems, databases, collaboration tools, virtualization, applications, scripting, SANs, and security.
At least 1 year within the past 10 years leading network personnel and coordinating outage response procedures.
At least 5 years within the past 10 years with cloud-based solutions and/or virtual desktop enterprise environments.
At least 5 years within the past 10 years in network and systems administration, including outage response and incident management.
At least 1 year within the past 10 years with DISA network transport or comparable large-scale mission networks.
At least 6 years within the past 15 years supporting global networks and troubleshooting LAN, MPLS, BGP, WAN, and service availability.
At least 3 years within the past 10 years with IPv4 and/or IPv6 protocol stacks.
At least 3 years within the past 10 years planning and executing local and long-haul communications.
Two or more network certifications, such as CCNA or Network+.
At least one information security certification, such as Security+ or CISSP.
At least 3 years within the past 10 years supporting and troubleshooting firewall appliances, rulesets, and solutions.

Responsibilities

Oversee systems and network administration, engineering integration, interoperability, configuration, testing, and RMF-aligned security compliance.
Direct technical planning and contractor operations and maintenance teams across USMEPCOM networks; serve as contractor service owner.
Lead the Outage Response Team and coordinate third-party outage resolution.
Communicate outage status to leadership and oversee continuity of operations and disaster recovery readiness.
Develop and maintain outage response procedures and the Incident Response Plan; review the plan quarterly and document response activities.
Lead proposal and oral-presentation solutioning on operational sustainment, incident management, outage recovery, and service continuity.
Collaborate with capture, proposal, technical, and operational subject-matter experts to develop the ENLIST technical and management solution aligned with the PWS.
Draft, review, and refine written technical proposal content and oral-presentation materials, including graphics, approach narratives, risks, and mitigation.
Participate in solution workshops, proposal reviews, presentation development, coaching, rehearsals, and preparation for Government questions.
Be available to attend and substantively present during the in-person Government Oral Technical Proposal Presentation and participate in subsequent Q&A, if invited.

Benefits

Competitive 401(k) plan with employer matching.
Competitive health benefits with employer contributions.
11 paid holidays per year.
15 days of starting PTO for new hires.
Tuition and continuing-education reimbursement.
Relocation assistance.
Pre-tax commuter benefit accounts.
Short-term disability, long-term disability, and life insurance with buy-up options.
Veteran hiring preference.
Conversion to an employee-owned firm (ESOP) in 2027.