Network/System Administrator Lead

Client Server Software Solutions•Chicago, IL

17h

About The Position

Lead enterprise systems and network administration, operations, and maintenance, including service-level performance and network outage response and recovery across USMEPCOM platforms. The role oversees systems/network administration and engineering integration, interoperability, configuration, testing, and RMF-aligned security compliance. It directs technical planning and contractor operations and maintenance teams across USMEPCOM networks, serving as the contractor service owner. The position leads the Outage Response Team (ORT), coordinates third-party resolution, communicates outage status to leadership, and oversees continuity of operations (COOP) and disaster recovery readiness. It develops and maintains outage response procedures and the Incident Response Plan, reviews the plan quarterly, and documents response activities. The role also contributes to pre-award proposal and oral presentation solutioning for operational sustainment, incident management, outage recovery, and service continuity. This includes collaborating with capture, proposal, technical, and operational subject matter experts; drafting and refining proposal content and presentation materials; participating in workshops, reviews, coaching, rehearsals, and Government-question preparation; and being available to present and participate in Q&A at an in-person Government Oral Technical Proposal Presentation, if invited.

Requirements

Certifications required under DoDM 8140.03 Cyberspace Workforce Qualification and Management Program.
ITIL v4 Practice Manager, ITIL v4 Foundation, or better certification.
At least 3 years within the past 5 years with IPv4 or IPv6 protocol stacks.
Secret clearance.

Nice To Haves

At least 5 years within the past 10 years managing geographically dispersed enterprise IT O&M teams supporting servers, operating systems, databases, collaboration tools, virtualization, applications, scripting, SANs, and security.
At least 1 year within the past 10 years leading network personnel and coordinating outage response procedures.
At least 5 years within the past 10 years with cloud-based solutions and/or virtual desktop enterprise environments.
At least 5 years within the past 10 years in network/system administration, including outage response and incident management.
At least 1 year within the past 10 years with DISA network transport or comparable large-scale mission networks.
At least 6 years within the past 15 years supporting global networks and troubleshooting LAN, MPLS, BGP, WAN, and service availability.
At least 3 years within the past 10 years with IPv4 and/or IPv6 protocol stacks.
At least 3 years within the past 10 years planning and executing local and long-haul communications.
Two or more network certifications (e.g., CCNA, Network+).
At least one information security certification (e.g., Security+, CISSP).
At least 3 years within the past 10 years supporting and troubleshooting firewall appliances, rulesets, and solutions.

Responsibilities

Oversee systems/network administration, engineering integration, interoperability, configuration, testing, and RMF-aligned security compliance.
Direct technical planning and contractor O&M teams across USMEPCOM networks and serve as contractor service owner.
Lead the Outage Response Team (ORT), coordinate third-party resolution, communicate outage status to leadership, and oversee COOP/disaster recovery readiness.
Develop and maintain outage response procedures and the Incident Response Plan; review the plan quarterly and document response activities.
Lead proposal and Orals solutioning on operational sustainment, incident management, outage recovery, and service continuity.
Collaborate with capture, proposal, technical, and operational SMEs to develop the ENLIST technical and management solution aligned to the PWS.
Draft, review, and refine written technical proposal content and oral presentation solutioning, including graphics, approach narratives, risks, and mitigation.
Participate in solution workshops, proposal reviews, presentation development, coaching, rehearsals, and preparation for Government questions.
Be available to attend and substantively present during the in-person Government Oral Technical Proposal Presentation and participate in subsequent Q&A, if invited.