Network Support Tech Lvl I

HH Health System • Scottsboro, AL

2d • Onsite

About The Position

Network Support Technician provides quality on site support to Huntsville Hospital users with a high degree of customer service, technical expertise, and timeliness. The Network Support Technician provides support for installation, upgrades and maintenance of all hardware and software in the LAN and WAN environment. Performs preventative maintenance on all networked equipment. Troubleshoots and performs repairs when possible and coordinates vendor service as needed. In all instances, the Network Support Technician is the advocate for the user.

Requirements

• AS degree from an accredited college or university in Computer Science or related field.
• Extensive experience may be considered in lieu of degree.
• Familiarity with Microsoft Office Suite and meeting platforms such as Zoom, Teams or GoToMeeting.
• Working knowledge of Microsoft Windows operating systems as well as Local Area Network topologies.

Responsibilities

• Configuring and installing PCs, network printers, peripherals, and software across all campuses.
• Troubleshooting hardware and software issues in person, over the phone or remotely.
• Performing preventative maintenance on all networked equipment.
• Coordinating vendor service as needed.
• Lifting, moving, and installing PC’s, peripherals and printers while performing detailed cable management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree