Network Support Tech Lvl II, Marshall Medical Centers South, Full-time, Days

Huntsville Hospital Health System•Boaz, AL

3d•Onsite

About The Position

This position is in Alabama and is fully on-site. This position involves traveling between different campuses within the county and surrounding counties. There is travel reimbursement. This position is required to take call on a rotating schedule after six months of employment. The IT Network Support Tech Lvl II supports the hospital's technology infrastructure by installing, maintaining, and troubleshooting computer hardware, peripheral devices, and related equipment. It also includes installing, updating, and problem solving common software and application issues tracked within a ticketing system. Historically, this role does not evolve into a networking or network admin career path. Working as a cohesive asset to the I.T. Department, this role ensures that all hardware systems function effectively to support clinical, financial, and administrative operations. The ideal candidate demonstrates strong problem-solving skills, attention to detail, takes initiative, and a commitment to maintaining a secure and efficient technology environment in a healthcare setting.

Requirements

High School GED
High School Diploma
Ability to read, write, hear and verbally communicate to the degree required to perform the job.
Displays positive, cooperative, diplomatic, motivated attitude.
Good problem solving and analytical skills.
Ability to work as a team member in all activities.
Adaptability to stressful, ever changing situations.

Nice To Haves

College AS or BS
Computer Imaging
Printer troubleshooting
Microsoft Office Skills
Ticketing System
Active Directory
Email usage and problem solving

Responsibilities

Supports the hospital's technology infrastructure by installing, maintaining, and troubleshooting computer hardware, peripheral devices, and related equipment.
Installs, updates, and problem solves common software and application issues tracked within a ticketing system.
Ensures that all hardware systems function effectively to support clinical, financial, and administrative operations.