Network Support Engineer

Sentinel • Kentwood, MI

8d • Onsite

About The Position

Sentinel Technologies is hiring a full-time, on-site Network Support Engineer to support a client in Auburn Hills, Michigan. The role supports the client’s network environment through service cases and other network support tasks requested by the customer. The successful candidate will work autonomously, use a sound troubleshooting methodology, and drive tasks to completion. The schedule is 8:30 AM–5:00 PM, Monday through Friday. The position requires travel between locations and transportation of equipment using the candidate’s own car.

Requirements

• 5–7 years of experience in a similar role.
• Hands-on experience with Cisco routers, switches, and wireless LAN.
• CCNA certification.
• Experience with Cisco networking platforms, including Catalyst and Nexus.
• Experience troubleshooting network and end-user issues.
• Experience with Cisco Catalyst Center, Cisco ISE, and Cisco ACI.
• Exceptional customer relations skills.
• Must have a car for travel between locations and transportation of equipment.
• Valid driver’s license and proof of vehicle insurance.
• Legally authorized to work in the United States without sponsorship.
• Must demonstrate a can-do attitude.
• Self-motivated, able to work autonomously, and able to drive tasks to successful completion.

Nice To Haves

• Experience supporting Cisco wireless networks using wireless LAN controllers in both traditional centralized deployments and converged access.

Responsibilities

• Support the customer’s network environment through service cases.
• Perform network support tasks as requested by the customer.
• Troubleshoot network and end-user issues.
• Travel between locations and transport equipment.

Benefits

• Medical, dental, and vision coverage.
• 401(k).
• Life insurance and short- and long-term disability income protection.
• Medical and child/elder care benefits.
• Flexible spending account plans.
• Family planning benefits.
• Financial education.
• Identity theft protection and assistance.
• Legal services.
• Employee assistance program.
• Two weeks’ vacation, plus additional paid personal and sick time.
• Certification and hands-on training.
• Employee discounts for product services and entertainment.
• Energetic work environment with corporate culture amenities.
• Competitive salary and a rich benefit plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed