Network Support Engineer, IE&O
''•Simonds Parish, NB
•CA$52,600 - CA$70,200•Onsite
About The Position
The Network Support Engineer is responsible for ensuring the stability, security, and performance of McCain’s enterprise network environment. Reporting to the Manager Network Operations, this role supports day-to-day network operations across on-premises, cloud, and hybrid environments while contributing to continuous improvement, standardization, and automation initiatives.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience)
- 1–3 years of experience in network administration or operations
- Strong knowledge of networking fundamentals (TCP/IP, BGP, OSPF, VLANs, VPNs, DNS, DHCP)
- Hands-on experience with Cisco enterprise networking technologies
- Experience supporting Azure networking in production environments
- Familiarity with hybrid cloud network environments
- Exposure to network security tools and practices
- Working knowledge of automation and scripting (Terraform, Python, PowerShell, etc.)
- Strong analytical, troubleshooting, and problem-solving skills
Nice To Haves
- Relevant certifications such as CCNA, CCNP, or cloud certifications are an asset
Responsibilities
- Administer, maintain, and monitor LAN, WAN, WLAN, and data center networks
- Provide operational support and act as an escalation point for complex network incidents
- Perform root cause analysis and implement preventative measures
- Support Cisco networking technologies, including routing, switching, wireless, and SD-WAN
- Manage Azure networking services such as VNets, VPN gateways, and firewalls
- Support hybrid cloud connectivity between on-premises and cloud environments
- Administer application delivery and edge services (e.g., NetScaler, Zscaler, Cloudflare)
- Implement and maintain network security controls including firewalls and segmentation
- Contribute to automation initiatives using Infrastructure as Code (IaC) tools like Terraform
- Maintain technical documentation for network architecture and operational procedures
Benefits
- health coverage (medical, dental, vision, prescription drug)
- retirement savings benefits
- leave support including medical, family and bereavement
- vacation and holidays
- company-supported volunteering time
- mental health resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
