Network Specialist

Leidos • Suffolk, VA

15h

About The Position

The Network Specialist provides advanced operational support, management, and troubleshooting for the enterprise network infrastructure, with a focus on transport services such as MPLS, VPLS, and Carrier Ethernet, and the Software Defined Wide Area Network (SD-WAN) environment. The role is an escalation point for complex incidents and planned network changes, and supports the reliability, availability, performance, stability, and optimization of the enterprise network in coordination with engineering teams.

The position requires an active Top Secret security clearance. Candidates must have a bachelor’s degree and 4 or more years of prior IT-relevant experience, or a master’s degree and 2–6 years of prior IT-relevant experience, as well as the listed networking certifications.

Requirements

• Active Top Secret security clearance at the time of consideration.
• Bachelor’s degree with 4 or more years of prior IT-relevant experience, or a master’s degree with 2–6 years of prior IT-relevant experience.
• Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP).
• Current SD-WAN-specific certification, such as Cisco SD-WAN Solutions or VMware VeloCloud.
• Current CompTIA Network+ certification.
• Demonstrated experience managing and troubleshooting WAN and LAN technologies, including routing protocols and switching.
• Experience working with telecommunications providers to troubleshoot and resolve issues with commercial and carrier transport services such as MPLS, Metro Ethernet, or broadband.
• Experience using network monitoring and management tools to diagnose and resolve network issues.

Responsibilities

• Provide operational support for the enterprise network and serve as the primary escalation point for unresolved incidents involving transport and SD-WAN services.
• Perform advanced troubleshooting and fault isolation to resolve network outages and performance degradation, and document actions in the government-provided ticketing system.
• Manage, configure, and maintain the SD-WAN environment, including application-aware routing, traffic-shaping rules, and security policies as directed by government personnel.
• Liaise with telecommunications carriers and service providers to report and resolve transport circuit issues, including coordinating dispatched technicians and testing.
• Use network monitoring tools to identify, analyze, and report performance, availability, and utilization trends for WAN and SD-WAN links.
• Implement and verify approved network configuration changes, including router and switch configurations, firewall rule modifications, and SD-WAN policy adjustments, following change-management procedures.
• Maintain current documentation of network infrastructure, including network diagrams, device configurations, and circuit information.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level