Network Specialist
About The Position
UW Information Technology (UW-IT) has an outstanding opportunity for Network Specialist to join their team. Reporting to a Technology Manager, the Network Specialist is responsible for the installation and operation of both the physical components of networking technology and the switching aspect for all sectors. The network is the backbone for the information transfer and without it, University communications would be severely crippled. The Network Specialist is responsible for network installation and maintenance activities of over 10,000 network devices for the University, UW Medicine, Pacific Northwest Gigapop, Datacenters, and the state K-20 Education network. Activities include activating network/phone ports, installing switches, wireless access points, routers, firewalls, UPSs relating to all telecommunication network services for voice, data, and video. This position also provides support for infrastructure design and coordination with various UW departments. This is an essential position and is 100% on-site. The salary information provided below is for a full-time position and will be prorated for this part-time, 100% FTE opportunity.
Requirements
- Bachelor’s degree in Communications, Data Networking, Computer Science or related field
- Two years of experience with basic digital telephony concepts; experience troubleshooting digital switching and/or digital transport problems.
- Experience working with communications service providers to troubleshoot digital transport and switching services, and with clients and support staff to resolve network-related problems.
- Experience with service coordination and problem resolution in a communications network environment.
- Working knowledge of Ethernet link layer protocols, standards, and practices for both LAN wiring and campus plants.
- Experience working with customers to troubleshoot connectivity problems.
- Working knowledge of database and spreadsheet applications (such as Access, Microsoft Word, Excel, and Google Sheets).
- Demonstrated excellent written/oral communication skills, technical documentation skills, user liaison skills, and personal interaction abilities.
- Ability to work with minimum supervision, both independently and as part of a team.
Nice To Haves
- Experience working with Junos OS and Aruba Airwave.
- A professional designation of CCNA.
- Experience in a research university or other academic institution
- Outstanding customer service skills.
Responsibilities
- Under general supervision, independently perform complex installation, troubleshooting, maintenance, and repair activities for all UW communications activities.
- Share technical expertise and provide support for Campus telecommunications and data networking installation and maintenance.
- Help in coordinating all facilities issues, as they relate to installation activities.
- Provide supervision, coordination and/or support functions/expertise for on-site technical and operational support staff. May direct the work of other.
- Help in developing procedures for coordination of all aspects associated with installation activities and provide on-site technical assistance for peers and customers alike.
- Perform other duties as assigned
Benefits
- Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
