Network Specialist (Active Secret Clearance)
About The Position
The Network Specialist provides on-site Tier 2 support for legacy NIPR and SIPR Base Area Network infrastructure. The role supports network operations by handling equipment, troubleshooting and configuring network devices, monitoring network performance, and collecting performance data. The specialist responds to EITSM tickets and service calls from Client System Administrators, Functional System Administrators, and Communications Focal Point personnel. The position installs, maintains, and repairs telecommunications equipment and infrastructure, including switches, routers, wireless access points, and fiber optic systems. It also performs Inside Plant and Outside Plant troubleshooting and repair, applies security patches according to vendor guidance, and maintains configuration management. The specialist follows change management processes in accordance with TO 00-33A-1100 and local procedures, participates in configuration control board meetings, and coordinates with base CS and Vendor Tier 3/4 engineering support. The role works closely with CS Network Control Center personnel and requires 24/7 on-call availability for contingency operations and crisis response as mission essential personnel. The employee will work on a three-person team at an installation in Knoxville, Tennessee.
Requirements
- Active Secret clearance.
- Experience with cable, Cat6, routers, switches, and troubleshooting.
- Intermediate-level experience.
Responsibilities
- Provide on-site Tier 2 support for legacy NIPR and SIPR Base Area Network infrastructure.
- Field, troubleshoot, and configure network equipment; monitor network performance and collect network performance data.
- Respond to EITSM tickets and service calls from Client System Administrators, Functional System Administrators, and Communications Focal Point personnel.
- Install, maintain, and repair telecommunications equipment and infrastructure, including network switches, routers, wireless access points, and fiber optic systems.
- Perform Inside Plant (ISP) and Outside Plant (OSP) troubleshooting and repair activities.
- Execute security patching in accordance with vendor guidance and maintain configuration management.
- Coordinate with Vendor Tier 3/4 engineering support while operating under the tactical command and control of base CS.
- Support change management processes following TO 00-33A-1100 and local standard operating procedures.
- Participate in configuration control board meetings.
- Be available on-call 24/7 for contingency operations and crisis response as mission essential personnel.
- Work closely with CS Network Control Center personnel.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Critical illness coverage
- Accident coverage
- Hospital coverage
- 401(k) retirement plan with pre-tax and Roth post-tax contributions
- Voluntary life and AD&D insurance for employees and dependents
- Short-term disability
- Long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time off/leave, including PTO, vacation, or sick leave
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
