Network Services Manager

Cayuse Holdings•Cedar Park, TX

1d•$106,080 - $153,920•Hybrid

About The Position

The Network Systems Manager is a senior-level professional responsible for planning, directing, and coordinating the design, implementation, operation, and maintenance of an organization's network infrastructure. This role encompasses oversight of both local and wide area networks (LAN/WAN), network security, wireless technologies, communication hardware and software, and all associated staff and contractors. The Network Systems Manager ensures the integrity, reliability, and security of network operations to support critical mission requirements and compliance with applicable federal regulations and policies. This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

Requirements

Minimum of seven (7) years’ experience performing supervisory/management work including providing clear direction to subordinates; promoting teamwork and motivating others to accomplish goals.
Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
Exceptional verbal and written communication skills.
Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
Ability to analyze systems and procedures
Strong multitasking skills with the ability to manage multiple design streams across concurrent work effort.
Must be self-motivated and able to work well independently as well as on a multi-functional team.
Ability to handle sensitive and confidential information appropriately.

Nice To Haves

Minimum of seven (7) years of experience with administration, maintenance, and design of Cisco VoIP solutions required.
Minimum of five (5) years of experience managing a networking team in a highly complex environment.
Minimum of five (5) years of experience implementing and supporting a 24x7x365 network, voice, and video environment

Responsibilities

Provide leadership and oversight of Network Services operations, including WAN, LAN, wireless, SD-WAN, and network security platforms
Oversee daily operational activities, including incident management, problem resolution, and service availability
Serve as escalation point for high-priority network and infrastructure issues
Coordinate and prioritize workload across Network Services teams, including infrastructure and security-focused functions
Support ongoing and planned initiatives, including: SD-WAN implementation and optimization
Network monitoring and observability tools (e.g., ThousandEyes, AppDynamics)
Security integrations (e.g., Secure Workload, NGFW, identity services)
Provide vendor coordination and oversight for network-related services and contracts
Ensure compliance with Agency security standards, policies, and regulatory requirements
Participate in change management processes and ensure proper documentation and approvals
Collaborate with Infrastructure Engineering, Data Center, Telecom, and Security teams to support cross-functional initiatives
Provide status reporting, risk identification, and mitigation planning to leadership
Maintain documentation of network architecture, processes, and operational procedures
Support knowledge transfer and continuity planning for the return of the permanent Network Services Manager
Other duties as assigned.