Network Services Engineer II

Saint Luke's Health System • Lee's Summit, MO

5d

About The Position

Provides senior-level support for network systems delivery issues and participates in projects that transition systems to support. Performs complex troubleshooting and problem resolution, including proactive investigation of current issues. Supports custom tools or integrations to meet business requirements and works on assignments that are complex in nature. Coordinates installation, maintenance, upgrades, and tuning of network systems; maintains enterprise systems standards and procedures; and independently prepares and maintains technical documentation for ongoing system operation, maintenance, and development. Serves as a subject matter expert for certain technology tools, products, and processes, maintains appropriate certifications, and works with vendors on technical requests. Provides guidance, training, and mentoring to junior staff and demonstrates working knowledge and use of process improvement and change management. This is a senior-level Network Operations role with an after-hours on-call rotation. The candidate should be local; work-from-home options are available.

Requirements

• Bachelor's degree in Information Systems or a similar field, or comparable work experience.
• Knowledge of EIGRP, OSPF, and BGP.
• Applicable experience listed as 6–9 years.

Nice To Haves

• CCNP certification.
• At least 6 years of experience.
• Familiarity with the Cisco Nexus product line and data center networking support.

Responsibilities

• Provide senior-level support for network systems delivery issues.
• Participate in projects to transition systems to support.
• Troubleshoot complex issues, resolve problems, and proactively investigate current issues.
• Support custom tools or integrations to meet business requirements.
• Coordinate installation, maintenance, upgrades, and tuning of network systems.
• Maintain enterprise systems standards and procedures.
• Prepare and maintain technical documentation for ongoing system operation, maintenance, and development.
• Serve as a subject matter expert for certain technology tools, products, and processes.
• Maintain certifications as appropriate.
• Work with vendors on technical requests.
• Provide guidance and training to junior staff and mentor them.
• Apply process improvement and change management practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior