Network/Security Operations Center Analyst

Pantex•Amarillo, TX

2d•Onsite

About The Position

Using a mixture of new graduates and seasoned professionals to form an amazing team, the Network Operations Center / Security Operations Center (NOC/SOC) serves as the first line of defense against network disruptions and cybersecurity threats. We serve a critical function in the organization to identify, investigate and resolve issues while minimizing the business impact. We are looking for a positive attitude, esprit de corps, and skills to join our team. Due to the sensitive nature of this position, NOC/SOC Analysts must work in an office environment 100% of the time. This job is located at the Pantex plant near Amarillo, Texas. NOC/SOC Analysts are hard charging, analytical thinkers who enjoy solving problems. We thrive in a high-pressure environment with shifting priorities. NOC/SOC Analysts are able to assess a situation, determine tactical steps forward, and can implement a strategic plan. We support multiple technical teams in a 24 x 7 x 365 operational environment with high uptime requirements. In addition to these general skills and personality traits. Preferred candidates will demonstrate most of the skills listed below. Interact positively with peers, other departments, internal / external customers, and vendors to identify operational issues. Prolonged or irregular hours required – 12 hour rotating shifts (compensated by shift differential pay). On-site requirement to support the network and cyber infrastructure. Collecting and reviewing performance reports for various systems, and reporting trends in performance to senior technical personnel to help them predict future issues or outages. Strong ability to diagnose server or network alerts, events or issues. General understanding of Transmission Control Protocol (TCP)/Internet Protocol (IP) Networking and Server infrastructure. Understanding of common information architecture frameworks. General understanding and/or experience with Information Security and Incident Response. Understanding of Disaster Recovery plans and related technologies. General understanding of common firewalls. Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision. Good oral and written communication skills, and ability to address conflict with others constructively. Cross-team coordination and collaboration.

Requirements

Bachelor's degree in engineering/science/information technology discipline. OR Applicants without a bachelor's degree may be considered based on a combination of at least 8 years of completed education and/or relevant experience.
Requires a Q clearance; however all qualified candidates will be considered regardless of their current clearance status.
The ability to obtain and maintain a Department of Energy Q clearance is required.
Position may require entry into Materials Access Areas (MAA) and participation in the Human Reliability Program (HRP).
If HRP is required, candidate must complete a counterintelligence-scope polygraph, pursuant to 10 Code of Federal Regulations (CFR) 709.
Medical requirements may apply.
Pantex is a drug-free workplace.
Candidates accepting a job offer will be required to pass a pre-placement physical, drug screening and background investigation.
As an employee, you may be required to receive and maintain a security clearance from the United States Department of Energy in order to meet eligibility requirements for access to sensitive information or matter.
U.S. citizenship is a requirement for security clearance applicants.
All employees are subject to random selection for drug testing without advance notification.

Nice To Haves

Prior helpdesk and/or field support experience
Prior NOC/SOC experience
Security Incident and Event Management (SIEM)
Common Intrusion Detection/Prevention Systems(IDS/IPS) (Snort, Cisco, Fortigate, Firepower)
Experience with Disaster Recovery plans and related technologies
Server hardware experience (e.g. Cisco UCS (Unified Computing System), and HP blade systems)
Server Administration experience with Linux and/or Windows
Prior Server / Network Administration experience
Experience working in a large, geographically distributed environments
Experience with SolarWinds, System Center Operations Manager, or other monitoring tools
Operational analysis and development skills, such as scripting, to deploy DevOps solutions
Knowledge of packet analysis and packet capture tools
Working knowledge of large network and server infrastructures

Responsibilities

Interact positively with peers, other departments, internal / external customers, and vendors to identify operational issues
Collecting and reviewing performance reports for various systems, and reporting trends in performance to senior technical personnel to help them predict future issues or outages
Strong ability to diagnose server or network alerts, events or issues
General understanding of Transmission Control Protocol (TCP)/Internet Protocol (IP) Networking and Server infrastructure
Understanding of common information architecture frameworks
General understanding and/or experience with Information Security and Incident Response
Understanding of Disaster Recovery plans and related technologies
General understanding of common firewalls
Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision
Good oral and written communication skills, and ability to address conflict with others constructively
Cross-team coordination and collaboration