Network Security Engineer

Arctiq • Duluth, GA

4d • Onsite

About The Position

Arctiq is seeking a Network Security Engineer for a 6–12 month contract with one of its clients. The role supports and manages global physical security and infrastructure operations, including enterprise access control platforms, surveillance technologies, and supporting infrastructure across distributed sites. The position is security-focused, with networking knowledge as a supporting competency.

This is an on-site role in Alpharetta, Georgia, five days per week, with core hours of 8 a.m.–5 p.m. The engineer will participate in an on-call support rotation covering global operations across multiple time zones. Occasional travel may be required for installations and operational initiatives.

Requirements

• At least 8 years of experience supporting and administering physical security technologies, platforms, and integrations from an operational or systems perspective.
• Experience with video surveillance platforms and system administration, access control systems and platform administration, physical security technology integrations, security operations support and monitoring platforms, and physical security systems maintenance.
• Hands-on experience supporting Verkada, Avigilon, Openpath, enterprise camera systems, and access control platforms.
• Experience deploying and maintaining cloud-based security solutions.
• Strong troubleshooting skills across hardware, software, and connectivity issues.
• Experience with cabling, wiring, access panels, surveillance equipment, and supporting infrastructure.
• Understanding of networking fundamentals, including TCP/IP, switching, routing, VLANs, and remote connectivity.
• Experience supporting servers, storage systems, and enterprise infrastructure environments.
• Ability to travel occasionally for installations and operational initiatives.
• Ability to work on-site five days per week in Alpharetta, Georgia, and participate in an on-call support rotation.

Nice To Haves

• Experience supporting global security operations centers (SOC) or enterprise security programs.
• Familiarity with enterprise monitoring and infrastructure management tools.
• Experience managing firmware and software upgrades and device lifecycle planning.
• Security industry or vendor certifications related to access control or video surveillance systems.
• Knowledge of physical security best practices and operational risk management.

Responsibilities

• Administer and support global physical security systems and operations.
• Deploy, configure, and maintain enterprise access control platforms, including Verkada, Avigilon, and Openpath.
• Manage and troubleshoot camera systems, access control hardware, monitoring solutions, wired access control panels, and related infrastructure.
• Monitor physical security platforms and infrastructure for operational health, availability, and performance.
• Investigate and resolve alerts, outages, and performance issues across global environments.
• Perform firmware upgrades, software updates, security patching, and lifecycle management for security devices and supporting infrastructure.
• Maintain operational dashboards and monitoring tools for global security and infrastructure assets.
• Coordinate incident response for security systems, storage platforms, server infrastructure, and connectivity disruptions.
• Provide smart-hands support for servers, network equipment, access control systems, surveillance devices, PCs, desktop hardware, and infrastructure management tools.
• Deploy hardware, perform rack-and-stack activities, and install and commission equipment according to standardized procedures.
• Coordinate hardware replacements, upgrades, and equipment refresh activities.
• Support remote sites and assist local teams with physical installations and troubleshooting.
• Manage cloud-based security platforms and associated integrations, and support security ecosystem hardware and software.
• Maintain security system availability and compliance requirements.
• Develop and maintain documentation, standard operating procedures, and asset inventories.
• Participate in an on-call rotation and respond to after-hours outages involving security systems, camera platforms, access control services, and connectivity.
• Troubleshoot connectivity loss, coordinate restoration, and escalate issues to vendors and internal infrastructure teams as needed.
• Travel occasionally to support installations and operational initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed