Network Security Engineer

Arctiq•Duluth, GA
•Onsite

About The Position

Arctiq is seeking a Network Security Engineer for a 6–12 month contract with a client. The role is based onsite in Alpharetta, Georgia, five days per week, with core hours of 8 a.m. to 5 p.m. and participation in an on-call rotation. Occasional travel may be required to support installations and operational initiatives. The engineer will support and manage global physical security systems and infrastructure operations. The work centers on deploying, administering, maintaining, and troubleshooting enterprise access control platforms, video surveillance systems, cloud-based security platforms, and related infrastructure across distributed environments. Networking knowledge supports the security-focused work. The role also includes global monitoring and incident response, hardware deployment and smart-hands support, lifecycle maintenance, vendor and internal-team coordination, and documentation of procedures and assets. Arctiq is an equal opportunity employer and welcomes applicants from all backgrounds and perspectives.

Requirements

  • At least 8 years of experience supporting and administering physical security technologies, platforms, and integrations from an operational or systems perspective.
  • Experience with video surveillance platforms and system administration, access control systems and platform administration, physical security technology integrations, security operations support and monitoring platforms, and physical security system support and maintenance.
  • Hands-on experience supporting Verkada, Avigilon, Openpath, enterprise camera systems, and access control platforms.
  • Experience deploying and maintaining cloud-based security solutions.
  • Strong troubleshooting skills across hardware, software, and connectivity issues.
  • Experience with cabling, wiring, access panels, surveillance equipment, and supporting infrastructure.
  • Understanding of networking fundamentals, including TCP/IP, switching, routing, VLANs, and remote connectivity.
  • Experience supporting servers, storage systems, and enterprise infrastructure environments.
  • Ability to travel occasionally to support installations and operational initiatives.

Nice To Haves

  • Experience supporting global security operations centers (SOC) or enterprise security programs.
  • Familiarity with enterprise monitoring and infrastructure management tools.
  • Experience managing firmware, software upgrades, and device lifecycle planning.
  • Security industry certifications or vendor certifications related to access control or video surveillance systems.
  • Knowledge of physical security best practices and operational risk management.

Responsibilities

  • Administer and support global physical security systems and operations.
  • Deploy, configure, and maintain enterprise access control platforms, including Verkada, Avigilon, and Openpath.
  • Manage and troubleshoot camera systems, access control hardware, and monitoring solutions.
  • Configure and support wired access control panels and associated infrastructure.
  • Monitor security events and the operational health of physical security platforms globally.
  • Perform firmware updates, patching, and lifecycle management for security devices.
  • Monitor the health, availability, and performance of global physical security and infrastructure systems, including platforms, servers, storage, network connectivity, and cloud services.
  • Investigate and resolve alerts, outages, and performance degradation across global environments.
  • Perform firmware upgrades, software updates, and security patching for cameras, access control systems, servers, and supporting infrastructure.
  • Maintain operational dashboards and monitoring tools for visibility of global security and infrastructure assets.
  • Coordinate incident response related to security systems, storage platforms, server infrastructure, and connectivity disruptions.
  • Provide smart-hands support for servers, network equipment, access control systems, surveillance devices, PCs and desktop hardware, and infrastructure management tools.
  • Deploy new hardware and perform rack-and-stack activities.
  • Configure, install, and commission security and infrastructure equipment using standardized deployment procedures.
  • Coordinate hardware replacements, upgrades, and equipment refreshes.
  • Support remote sites and assist local teams with physical installations and troubleshooting.
  • Manage cloud-based security platforms and associated integrations.
  • Support hardware and software components of security ecosystems and help maintain operational availability and compliance requirements.
  • Develop and maintain documentation, standard operating procedures, and asset inventories.
  • Participate in an on-call rotation providing after-hours support.
  • Respond to outages involving security systems, camera platforms, access control services, and connectivity-related incidents.
  • Troubleshoot loss-of-connectivity events and coordinate restoration efforts.
  • Escalate issues and coordinate with vendors and internal infrastructure teams as required.
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