Network Planning Manager

First Bus•Caledonia, MI

2d•Hybrid

About The Position

First Bus is a leading UK bus operator seeking a Network Planning Manager for its Scotland & York region. This full-time, permanent, hybrid role, based at the Caledonia depot, involves leading local network planning and development. The manager will oversee Network Planners, provide data and modeling for strategy, service changes, and franchising readiness. The role reports to the Head of Network and requires collaboration with internal teams (Commercial Director, Scheduling, Operations, Engineering) and external stakeholders (LTAs, community groups). Key responsibilities include designing and optimizing bus routes, leading tactical service changes, supporting strategic network development, aligning plans with commercial targets, financial modeling, ensuring regulatory compliance, integrating electric vehicles, and developing the team. First Bus is committed to innovation, sustainability, and putting people and customers first.

Requirements

Proven experience in network planning or transport operations, ideally in a leadership role.
Strong commercial acumen and a proven track record in cost/benefit analysis.
Highly numerate.
Excellent communication and stakeholder engagement and influencing skills.
Demonstrated ability to lead and develop high performing teams.
Ability to work in a high-pressured environment consistently delivering on objectives within timeframe.

Nice To Haves

Proficiency in network planning and timetabling tools (e.g. Prospective, Optibus) is highly desired.
Alternatively, an advanced level of IT literacy is a necessity.
Geographical knowledge of the areas of operation and responsibility is preferred.
Knowledge of regulatory requirements for bus operations (e.g. service registration, BODS).
Understanding of electric vehicle operations and their impact on network planning is an advantage.
Experience working with or within local authorities or public transport partnerships is desirable.

Responsibilities

Design and optimise bus routes and timetables using planning software, ensuring alignment with customer demand, operational constraints, and commercial targets.
Lead the team of Network Planners on tactical service change delivery, contributing to short and medium-term modifications in response to local authority requests, punctuality issues, or business priorities.
Support the Head of Network with strategic planning activities, providing local insight and data to inform long-term network strategies, growth opportunities, and franchising readiness.
Work closely with the Commercial Director to propose and develop Network plans that aim to deliver against the financial and operational targets of the business.
Lead the local modelling and analysis for forecasting, budgeting, and tender submissions, including B2B and supported service contracts.
Ensure compliance with regulatory requirements, including service registrations, BODS, roadside publicity, and internal governance processes.
Lead on the local elements of cross-functional delivery, working closely with Scheduling Commercial, Operations, Engineering, and external stakeholders to align on timelines, checkpoints, and service changes.
Actively engage with local stakeholders, including LTAs, community groups, and internal depots, acting as a trusted and responsive partner for the relevant geographic location.
Oversee the integration of electric vehicles (EVs) into the network, ensuring schedules align with charging and operational requirements.
Contribute to a structured operating rhythm, feeding into planning cycles, performance reviews, succession planning, team development and service delivery governance.