Network Performance Engineer

Verizon•Richmond, VA

3d•Onsite

About The Position

Customers expect our networks to perform at a high level all the time. That’s where you come in. You will investigate, evaluate and resolve network and data performance issues to ensure efficient and reliable service for our customers. The work you’ll be doing will directly impact customer satisfaction and help keep us ahead of the competition.

Requirements

Bachelor’s degree or four or more years of work experience.
Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
Ability to perform physical requirements of the job, with or without reasonable accommodation.
A valid driver's license.
Ability to report to the designated job site/work location within 45 minutes to one hour of notice to provide rotational on-call coverage.
Willingness to travel up to approximately 25% of the time.
Willingness to work rotating shifts, including weekends and holidays.

Nice To Haves

A degree.
Experience in working with high speed wireless technologies.
Experience in automation/programming and scripting.
Strong communication skills.

Responsibilities

Evaluating service performance trends and isolating root causes of impacted services.
Performing testing and analyses of relevant key performance indicators.
Optimizing networks using traditional and innovative means.
Supporting stakeholder organizations to identify and solve complex problems.
Identifying processes that can be improved, eliminated or automated.