NetOps Engineer, Mid-Level

Bowhead•Colorado Springs, CO

2d•$105,000 - $110,000•Onsite

About The Position

Bowhead seeks a Mid-Level Network Operations Engineer to support its customer on the PICRD II contract in Colorado Springs, Colorado. The position supports classified and unclassified networks, system management tools, communications infrastructure, and HQ USSPACECOM systems and networks. It includes installation, configuration, testing, maintenance, troubleshooting, and repair of network and HOSP equipment, along with documentation and coordination with network owners, external agencies, vendors, and stakeholders. The engineer works with Solaris, Linux, Windows, VMware, and Mac operating systems, as well as servers, user devices, peripherals, fiber, and Ethernet infrastructure. The role performs Tier 0–2 support and follows applicable government, accreditation, DoD, USAF, USSF, and industry standards. The position requires a current DoW Top Secret security clearance with SCI eligibility and the ability to meet the stated physical demands. Targeted salary is $105,000–$110,000 annually, based on qualifications and experience.

Requirements

Bachelor of Science degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science from an ABET-accredited or CAE-designated institution; additional experience may be considered in lieu of a degree.
At least one year of technical experience performing the described duties.
Meet the Core and Additional Knowledge, Skills, and Abilities Tasks (KSATs) defined in the DoD Cyber Workforce Framework for Work Role 441 (NIST: OM-NET-001).
Experience establishing network architecture, networking, and patch capabilities.
Experience maintaining security, backup, and redundancy strategies in accordance with government and accreditation standards.
Experience with Solaris, Linux, Windows operating systems and servers, VMware, and Mac operating systems.
Experience providing network technical support, including address and machine/domain name management, and coordinating with external agencies on WAN and other long-haul communications issues and troubleshooting.
Required CompTIA Security+ certification.
Must currently hold a DoW Top Secret security clearance with SCI eligibility.
Must be able to lift up to 25 pounds, stand and walk for prolonged amounts of time, and twist, bend, and squat periodically.

Nice To Haves

Building Industry Consulting Services International (BICSI) Installer I certification.

Responsibilities

Install, configure, test, and maintain classified and unclassified networks and system management tools.
Execute network architecture, networking, and patch capabilities.
Maintain security, backup, and redundancy strategies in accordance with government and accreditation standards.
Follow operational O&M checklists and associated service checklists.
Support Solaris, Linux, Windows, VMware, and Mac operating systems and related infrastructure.
Configure, install, and secure fiber and Ethernet networks.
Troubleshoot and resolve application, hardware, and network anomalies affecting servers, desktops, laptops, peripherals, scanners, plotters, and printers.
Perform Tier 0–2 support for HQ USSPACECOM systems and networks in accordance with government regulations.
Provide network technical support, including address and machine/domain name management.
Coordinate with external agencies on WAN and other long-haul communications link issues.
Install and connect communications infrastructure within HQ USSPACECOM facilities in coordination with the appropriate network owner.
Track and report the overall health and state of communications infrastructure, ensuring quality workmanship and timeliness.
Follow policies approved by DoD, USAF, USSF, and applicable industry standards.
Install communications systems and cabling and resolve problems at specified HQ USSPACECOM facilities in the Colorado Springs area.
Provide as-planned and as-built documentation of existing and new infrastructure to the configuration manager.
Maintain HOSP warranty information and coordinate with stakeholders and vendors on necessary maintenance contracts.
Provide on-site troubleshooting and repair.
Install, configure, and remove HOSP equipment, including PMI for HQ USSPACECOM.
Perform other duties as assigned.