Network Operations Engineer I

Astreya•Denver, CO

2d•$59,812 - $94,440•Onsite

About The Position

The Network Operations Engineer I is a network and server support engineer for CDN cluster environments. This position requires the ability to work independently with a high level of accuracy and attention to detail. Scope: Applies company policies and procedures to resolve routine issues Works on problems of limited scope Receives detailed instructions.

Requirements

Bachelor’s degree (B.S/B.A) from four-college or university and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience
Builds stable working relationships internally
Follows standard practice and procedures when analyzing situations or data
Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies
Understanding of preparing root cause analysis for any network and server outages
Programming and scripting capabilities
Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world

Nice To Haves

Experience working in a multi-vendor network environment.
Network certifications, including server level certifications

Responsibilities

Provide support for global production content delivery network deployments
Understanding of production and corporate network and internet peering strategies
Understanding of server hardware technologies relative to content delivery performance and capacity
Day-to-day activities involve working on multiple vendor servers and various software and hardware issues
Assist with traffic and any other queries raised by ISP/partners
Support team in handling switches for any incidents such as input errors, CRC, RMA etc.
Work with ISP/vendors on fixing any issues related to network
Participate in 24/7 support with other teams across the globe.
Some weekend work may be required.
Other duties as required.

Benefits

Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC Nationwide
Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days
401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law