Network Operations Center Technician

TEKsystems • Tulsa, OK

1d • $20 - $25 • Onsite

About The Position

This is a contract position based out of Tulsa, OK. The role involves working in a Network Operations Center (NOC) or similar 24/7 support environment. The technician will be responsible for monitoring network health, creating alerts, and analyzing performance metrics. The position requires strong troubleshooting and analytical skills with attention to detail, the ability to work on-site and coordinate effectively with offshore teams, and excellent communication skills. Knowledge of ITIL processes is preferred, and experience in the energy, utilities, or critical infrastructure sector is a plus.

Requirements

• Strong understanding of Cisco Networking: routing, switching, and troubleshooting (routers, firewalls, VLANs, VPNs)
• Experience with SolarWinds: monitoring network health, creating alerts, and analyzing performance metrics
• Familiarity with Nutanix: hyperconverged infrastructure and virtualization environments
• Experience supporting or troubleshooting SD-WAN
• Exposure to or experience with SCADA Systems and real-time monitoring environments
• Experience working in a Network Operations Center (NOC) or similar 24/7 support environment
• Strong troubleshooting and analytical skills with attention to detail
• Ability to work on-site
• Excellent communication skills, both written and verbal
• SCCM
• Network monitoring
• Cisco routers
• WAN
• CCNA
• Cisco switches

Nice To Haves

• Knowledge of ITIL processes (incident, problem, and change management)
• Experience in the energy, utilities, or critical infrastructure sector

Responsibilities

• Monitoring network health
• Creating alerts
• Analyzing performance metrics
• Troubleshooting Cisco networking equipment (routers, firewalls, switches)
• Supporting or troubleshooting software-defined wide area networks (SD-WAN)
• Working with SCADA Systems and real-time monitoring environments
• Coordinating effectively with offshore teams

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed