Network Operations Center (NOC) Network Monitoring Lead

General Dynamics Information Technology • Oklahoma City, OK

5d • $91,800 - $124,200 • Hybrid

About The Position

Join GDIT as our BIM Network Operations Center(NOC) Network Monitoring Lead and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. The work you’ll do at GDIT will be impactful to the mission of the US Air Force and our BIM customers. You will play a crucial role in helping modernize these Air Force Bases infrastructure providing monitoring solutions to reduce network downtime and enhance the customer experience at each base.

Requirements

• Technical Training, Certification(s) or Degree
• 5+ years of related experience
• Network Enterprise operations background – you've been in the trenches and know what works
• General Networking concepts (OSI Model/VPN/Topologies/Router functions...etc)
• Scripting abilities for automation and efficiency improvements
• Translate BIM KPIs/KQIs to customize ops center alerts and service level awareness
• Experience configuring, maintaining, securing, and updating observability and network management tools and systems such as SolarWinds.
• Expertly use the GUI capabilities to create and customize dashboards and reports centered on our Service Level Agreements
• DoW Secret Level Clearance required
• DOW 8140 equivalent requirements and be eligible for IAT level II access upon hire for positions with elevated privileges.
• Possessing and maintaining Security Plus CE.
• Exceptional verbal and written communication skills applied to the development and presentation of technical materials appropriate to a broad spectrum of audiences.
• Adept at interfacing with Government at senior leader levels and representing the interests of GDIT

Nice To Haves

• Experience with Cisco Provider Connectivity Assurance (PCA) is highly Desired
• Familiarity w/ underlying, Linux, virtualization and containerization technologies
• HPE Service Orchestrator and HPE Intelligent Assurance solutions knowledge is a plus
• ITIL V3/4 Foundation or higher

Responsibilities

• Lead/Manage/Support: You will be the lead Network Performance Monitoring SME to interface with our BIM team and the customer to integrate network monitoring and management tools and establish dashboards ensuring availability, security and other network services levels.
• Collaborate with our BIM Engineering, Design and Site teams to build, integrate and enhance the BIM monitoring solution.

Benefits

• Comprehensive benefits and wellness packages
• 401K with company match
• Competitive pay and paid time off
• Full flex work weeks where possible
• Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• Short and long-term disability benefits
• Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed