Network Operations Bureau Chief

State of Montana•Helena, MT

1d•Hybrid

About The Position

The Network Operations Bureau Chief provides leadership and strategic direction for Network Operations and Support, including Network Architecture and Engineering teams. The role ensures the high availability, integrity, and scalability of enterprise networks and systems. It combines technical foresight with operational excellence, overseeing daily workflows, financial stewardship, cross-functional project coordination, and personnel management. The Bureau Chief is also expected to identify opportunities to adopt artificial intelligence and advanced automation to improve efficiency and streamline operations. The State Information Technology Services Division (SITSD) works to provide exceptional technology experiences through empowered people, secure interactions, and valued services that support the needs of Montana state government and its citizens. The position offers the opportunity to contribute to state IT projects and initiatives in an innovative and collaborative environment.

Requirements

Comprehensive knowledge of large-scale, mission-critical network infrastructures, including LAN/WAN, SD-WAN, cloud networking, hybrid architectures, routing protocols, and data center networking.
Ability to collaborate cross-functionally with security teams on risk mitigation and shared technical initiatives.
Familiarity with government and operational expenditure planning, technology lifecycle management, vendor contract negotiations, and enterprise procurement strategies.
Ability to align technical roadmaps with organizational goals and manage complex, multi-departmental projects from conception to delivery.
Demonstrated ability to lead diverse teams, mentor technical talent, and foster a collaborative, forward-thinking culture.
Ability to translate complex network visibility, performance metrics, and financial reports into actionable strategic insights for executive leadership.
Ability to communicate effectively between technical teams and non-technical executive stakeholders, boards, or external partners.
Resilience and composure when managing enterprise-wide network outages, changing regulatory landscapes, or evolving business priorities.
Ability to build trusted relationships and collaborate effectively with internal and external stakeholders at all organizational levels.
Successful completion of a criminal background check.

Responsibilities

Provide leadership and strategic direction for Network Operations and Support, including Network Architecture and Engineering teams.
Ensure the high availability, integrity, and scalability of enterprise networks and systems.
Oversee daily workflows, financial stewardship, cross-functional project coordination, and personnel management.
Identify opportunities to adopt artificial intelligence and advanced automation to increase efficiency and streamline operations.
Collaborate with security teams to align network operations with risk mitigation strategies and shared technical initiatives.
Align technical roadmaps with organizational goals and manage complex, multi-departmental projects from conception to delivery.
Lead and mentor diverse technical teams and foster a collaborative, forward-thinking culture.
Translate network visibility, performance metrics, and financial reports into strategic insights for executive leadership.