Network Operations Analyst
About The Position
Join the vibrant community at California State University, Long Beach (CSULB)! Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives. As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference. Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer. Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California’s future—offering competitive compensation, comprehensive benefits, and professional growth. JOB SUMMARY The purpose of this position is to support all Network Engineering functions, including cables, switches, routers, firewalls, wireless access points, tools, and other hardware. The Network Analyst is also responsible for monitoring day-to-day networks and systems and performs adds/moves/change requests on the Data Network, including VLAN changes, cross-connects, and new switch deployments.
Requirements
- Able to prepare documentation and technical diagrams for all network systems.
- Able to understand a variety of system and network applications.
- Ability to communicate with an ethnically and culturally diverse campus community.
- Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
- Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
- Equivalent to a bachelor's degree in Computer Science, Information Systems, Educational Technology, Communications, or related technical field and two years of related experience required.
- Valid CA Driver's License required
Responsibilities
- Responsible for day-to-day asset and configuration management activities related to the data network.
- Coordinate with Telecom Staff on new wiring adds/moves/changes and in the identification of wiring that needs repair.
- Provide Level 2 support for Network Services Group (NSG). Coordinate with campus technical staff and CENIC staff to troubleshoot local and wide-area problems.
- Develop skills in leading-edge network technology.
- Communicate clearly and effectively with technical and non-technical individuals within a culturally diverse campus environment.
- Maintains a professional demeanor.
- Maintains IT professional standards of anonymity for data that reside on campus servers and computer systems.
- Maintains confidentiality of all information.
- Attend and participate in departmental and team meetings.
Benefits
- Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
- A variety of medical, dental, and vision plans.
- Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
- Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
- Confidential counseling and support services for employees and their families.
- Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
