Network & IT Engineer

Diraq•Palo Alto, CA

1d•$140,000 - $180,000

About The Position

We are seeking a mid-level IT & Network Engineer with a strong IT background and hands-on networking experience. This role is responsible for the setup, management, monitoring, and troubleshooting of IT infrastructure, network environments, and network security appliances. The position also provides helpdesk and technical support to staff, ensuring stable, secure, and efficient IT operations. Information security and cyber security knowledge or experience is highly regarded.

Requirements

5+ years’ experience as a Network Engineer, IT Engineer, or similar mid-level role
Strong hands-on networking experience, including setup, management, and troubleshooting of network environments
Hands-on experience configuring and managing network security appliances such as firewalls and VPNs
Strong understanding of networking fundamentals including TCP/IP, DNS, DHCP, VLANs, routing, switching, NAT, and firewall concepts
Strong Windows systems administration experience
Proven experience in Linux and Windows server management and security.
Experience deploying, managing, and supporting virtualization platforms and hypervisors
Proven ability to troubleshoot complex IT, network, and security issues
Experience delivering helpdesk and end-user support in a business environment
Strong communication, documentation, and stakeholder engagement skills

Nice To Haves

Information security or cyber security knowledge or hands-on experience
Experience working in hybrid or cloud environments
Familiarity with monitoring, logging, and alerting tools

Responsibilities

Configure, manage, monitor, and troubleshoot network infrastructure including LAN, WAN, switching, routing, and wireless
Set up, manage, and monitor network security appliances such as firewalls, WAPs, VPNs, secure gateways, and IDS/IPS
Monitor system, network, and security performance, availability, and capacity
Deploy, manage, and maintain IT infrastructure including servers, endpoints, and core systems
Administer Windows and Linux environments, including patching, updates, and system hardening
Support and manage virtualized environments and hypervisors (e.g. VMware, Hyper-V, KVM or equivalent)
Provide Level 1–3 helpdesk support and technical assistance to staff
Support end-user devices including laptops, desktops, mobile devices, and peripherals
Perform incident troubleshooting, root cause analysis, and issue resolution
Maintain accurate documentation, procedures, and technical diagrams
Apply and support security best practices across IT and network environments