Network Innovations Program Manager, Primary Care Programs

Cambia Health Solutions
$111,000 - $150,700Hybrid

About The Position

Every day, Cambia’s dedicated team is living our mission to make health care easier and lives better. As a member of the Network Innovations team, our Network Innovations Program Manager, Primary Care Programs leads and oversees the full lifecycle of innovation models and programs — from inception through sustainment — ensuring deliverables, KPIs, and operational improvements are consistently achieved. This role serves as a cross-functional connector, building relationships across teams such as Network Contracting, Actuarial, and Data & Technology Services to drive program success and support portfolio leadership – all in service of creating a person-focused health care experience.

Requirements

  • Bachelor's degree in Business, Health Care Administration, or related field (Masters preferred)
  • 8 years of experience with project and/or program management in healthcare, payment integrity, value-based care, healthcare insurance operations or equivalent and transferrable combination of education and experience.
  • Systematic and systemic thinker with the ability to analyze complex data, develop recommendations, and create actionable plans
  • Skilled at nurturing relationships and building consensus among diverse stakeholders, including during moments of conflict
  • Proven ability to coordinate cross-functionally at all levels of the organization to improve processes and resolve issues effectively
  • Experience independently defining, managing, and reporting on KPIs while identifying risks and barriers to program deliverables
  • Strong facilitation and leadership skills, with the ability to lead high-profile programs and communicate effectively with stakeholders
  • Adept at accomplishing results through others by establishing effective controls, monitoring processes, and partnering with external vendors
  • Familiarity with value-based care trends, healthcare industry terminology, and health plan operations
  • Experience leveraging AI tools and technologies to enhance productivity and support informed decision-making is highly desired

Responsibilities

  • Work closely with innovations portfolio leadership and cross-functional teams to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new and ongoing innovations
  • Navigate and maintain internal/external stakeholder relationships, including vendor partnerships, ensuring the focused pursuit and communication of desired outcomes.
  • Collaborate with project teams to identify risks and opportunities across multiple initiatives or workstreams to ensure program goals are reached.
  • Produce content and collateral to educate leadership, business partners, and other stakeholders regarding program elements, processes, progress, outcomes, and strategy.
  • Maintain a system for ongoing program reporting and program assessment.
  • Develop and communicate program documents, KPI reports, project plans, etc. to key stakeholders.
  • Collaborate with innovations portfolio leadership, Network Management contracting leadership, and cross-functional teams to develop program monitoring and assessment protocols for evaluation and improvement.
  • Recommend program and process changes as appropriate to innovations portfolio leadership.
  • Independently identify program opportunities, gaps, risks, issues, and process improvements.

Benefits

  • Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
  • Annual employer contribution to a health savings account.
  • Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
  • Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
  • Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
  • Award-winning wellness programs that reward you for participation.
  • Employee Assistance Fund for those in need.
  • Commute and parking benefits.
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