About The Position

This role installs and maintains operating systems, applications, servers, virtualization, network devices and backup systems to ensure stable performance. IDEMIA is a unique tech company offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think. We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too. At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.

Requirements

  • Installs and maintains operating systems, applications, servers, virtualization, network devices and backup systems
  • Troubleshoots problem source through discussions with users and coordinates with internal organization support and operations groups and with vendors to resolve problems
  • Stays up-to-date on information technology and aligns it with IDEMIA and Divisions' technology strategy
  • Acquires, installs and upgrades IT components, licensing and software, and manages inventory
  • Follows governance model and processes (change management, root cause analysis, documentation, etc.)
  • Creates and maintains documentation related to their activities
  • Ensures and supports Division standards about safety and security as well as industry and legal regulations
  • Plans service availability according to business requirements (this may include defining redundancy, backup implementation, having on-call duty)
  • Executes simple day to day administration and networking tasks, may support on complex tasks
  • Performs patching and ensures the documentation is up to date
  • Works with the guidance of a more experience team member

Responsibilities

  • Responds to the day-to-day business needs according with priorities
  • Troubleshoots problem source through discussions with users and coordinates with internal organization support and operations groups and with vendors to resolve problems
  • Stays up-to-date on information technology and aligns it with IDEMIA and Divisions' technology strategy
  • Acquires, installs and upgrades IT components, licensing and software, and manages inventory
  • Ensures to follow governance model and processes (change management, root cause analysis, documentation, etc.)
  • Creates and maintains documentation related to their activities
  • Ensures and supports Division standards about safety and security as well as industry and legal regulations
  • Plans service availability according to business requirements (this may include defining redundancy, backup implementation, having on-call duty)
  • Executes simple day to day administration and networking tasks, may support on complex tasks
  • Performs patching and ensures the documentation is up to date
  • Works with the guidance of a more experience team member
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