Network Field Technician - Technical Lead

EOS • Austin, TX

3d • Hybrid

About The Position

The Network Technical Lead will support the Field Technicians, Project Management and Network Engineering team to carry out a best-in-class service in the deployment of networking hardware for Global customers. This position will require a combination of travel to various customer sites globally and remote work.

Requirements

• The ability to accurately communicate directions to technicians onsite or abroad
• The desire to grow through learning and taking on new projects
• Storied experience of networking hardware – routers, servers, switches, PDU’s, copper and fiber optic cabling
• Excellent organizational, interpersonal, time management, written and oral communication skills.
• Hands on experience on Juniper routers/switches/firewall, Cisco L2/L3 switches and Aruba/Cisco wireless.
• Ability to read technical network diagrams, schematics and port maps
• Ability to interpret rack build layouts and bills of materials
• Previous experience in a similar role
• Good understanding of networking concepts and a desire to build skills in this area
• Candidate must be able to lift up to 50 pounds
• Excellent analytical, problem-solving skills and strong attention to detail.
• Ability to diagnose advanced technical problems and find the root cause.
• Ability to work in and encourage fast paced and dynamic environment
• Combination of at least 4-6 years’ Data Center Network Deployment experience or; 4-6 years' experience in Network Engineering Deployments for large-scale networks in a corporate environment.
• Must be available to work outside of normal business hours
• Must be available to travel to various customer sites within the US, and globally if required

Nice To Haves

• 4+ yrs Network Infrastructure Deployment Experience
• Bachelor's Degree
• CCNA/CDCTP/ECC/BICSI

Responsibilities

• Understand and project the team culture
• Attend some meetings with Management while at home or abroad
• Represent the team in meetings with Customers
• Ensure Day and Project level documentation is completed
• Train and uphold EOS Skills and Standards
• Delegate work onsite to all technicians while remaining hands on
• Decipher complex Design Packs and appropriately convey questions or changes with Project Management
• Occasionally work with Project Management to help assign technicians to projects
• Installing network hardware, components, and cabling
• Troubleshoot and resolve issues in the network environment
• Inspect Ethernet and fiber optic lines to ensure intact and working effectively
• Ability to rack and stack networking hardware within onsite and off-site racks in accordance with requirements
• Ability to provide technical support through various means of communication
• Collaborate easily with network engineers and project managers
• Assisting network engineers in the form of network design, implementation, and problem resolution
• Be able to cable networking rooms and racks to data center cabling requirements and standards
• Meet quality, productivity, turnaround time and other expectations
• Any other ad hoc duties as reasonably required by the company and within the competency of the post-holder.

Benefits

• We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree