Network Field Technician - T1
About The Position
EOS IT Solutions is a global technology and logistics company that provides Collaboration and Business IT Support services to major industry leaders. They focus on delivering forward-thinking solutions and prioritize customer satisfaction and quality. As a Network Field Technician - Tier 1, you will support the deployment and maintenance of networking hardware and infrastructure at customer sites globally. You will work under experienced engineers and project managers, playing a key role in onsite installations, upgrades, and troubleshooting. This role offers a chance to build a career in network infrastructure and field support with hands-on experience in diverse environments. The position requires up to 85% travel.
Requirements
- 1–2 years of experience in IT, networking, field service, or a related technical role (internships and school programs considered).
- Basic understanding of networking hardware and cabling types (Cat5e/6, fiber).
- Ability to follow instructions and work well in a team setting.
- Strong attention to detail, time management, and willingness to learn.
- Comfortable using hand tools and working with hardware in various environments.
- Ability to lift up to 50 lbs and work in physically active roles.
- Willingness and ability to travel both domestically and internationally.
- Flexible with working hours including evenings and weekends when required.
- Up to 85% travel
Nice To Haves
- Relevant certifications (CompTIA Network+, CCT, or equivalent) or working toward certification.
- Familiarity with networking concepts (IP addressing, ports, patching).
- Experience working in structured cabling, telecom, or data center environments.
- Exposure to ticketing or project tracking systems (ServiceNow, Jira, etc.).
Responsibilities
- Assist with the installation, racking, and cabling of network hardware (routers, switches, access points, etc.).
- Run and terminate copper and fiber optic cabling under supervision.
- Conduct basic troubleshooting of physical connectivity issues.
- Follow detailed instructions, network diagrams, and equipment layouts to perform installations accurately.
- Support Wi-Fi survey teams with setup and equipment handling.
- Perform equipment labeling, documentation, and site clean-up post-deployment.
- Collaborate with project teams and escalate issues as needed.
- Assist with site readiness surveys (e.g., rack space, power, cabling paths).
- Adhere to quality standards, safety protocols, and project deadlines.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
