Network Field Technician - T1
About The Position
EOS IT Solutions is a global technology and logistics company providing Collaboration and Business IT Support services. As a Network Field Technician - Tier 1, you will support the deployment and maintenance of networking hardware and infrastructure at customer sites worldwide. You will work under the guidance of experienced engineers and project managers, playing a key role in successful onsite installations, upgrades, and troubleshooting. This role is ideal for individuals seeking to build a career in network infrastructure and field support, gaining hands-on experience in diverse environments.
Requirements
- 1–2 years of experience in IT, networking, field service, or a related technical role (internships and school programs considered).
- Basic understanding of networking hardware and cabling types (Cat5e/6, fiber).
- Ability to follow instructions and work well in a team setting.
- Strong attention to detail, time management, and willingness to learn.
- Comfortable using hand tools and working with hardware in various environments.
- Ability to lift up to 50 lbs and work in physically active roles.
- Willingness and ability to travel both domestically and internationally.
- Flexible with working hours including evenings and weekends when required.
- Up to 85% travel
Nice To Haves
- Relevant certifications (CompTIA Network+, CCT, or equivalent) or working toward certification.
- Familiarity with networking concepts (IP addressing, ports, patching).
- Experience working in structured cabling, telecom, or data center environments.
- Exposure to ticketing or project tracking systems (ServiceNow, Jira, etc.).
Responsibilities
- Assist with the installation, racking, and cabling of network hardware (routers, switches, access points, etc.).
- Run and terminate copper and fiber optic cabling under supervision.
- Conduct basic troubleshooting of physical connectivity issues.
- Follow detailed instructions, network diagrams, and equipment layouts to perform installations accurately.
- Support Wi-Fi survey teams with setup and equipment handling.
- Perform equipment labeling, documentation, and site clean-up post-deployment.
- Collaborate with project teams and escalate issues as needed.
- Assist with site readiness surveys (e.g., rack space, power, cabling paths).
- Adhere to quality standards, safety protocols, and project deadlines.
Benefits
- Customer satisfaction and commitment to superior quality of services are top business priorities.
- Investing in and supporting our partners and employees.
- Global simplicity with trusted transparency.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
