Network Field Technician - T1

EOSAtlanta, GA
Remote

About The Position

As a Network Field Technician - Tier 1, you will support the deployment and maintenance of networking hardware and infrastructure at customer sites around the world. Working under the guidance of experienced engineers and project managers, you will play a key role in helping ensure successful onsite installations, upgrades, and troubleshooting. This is an excellent opportunity for someone looking to build a career in network infrastructure and field support while gaining hands-on experience in diverse environments.

Requirements

  • 1–2 years of experience in IT, networking, field service, or a related technical role (internships and school programs considered).
  • Basic understanding of networking hardware and cabling types (Cat5e/6, fiber).
  • Ability to follow instructions and work well in a team setting.
  • Strong attention to detail, time management, and willingness to learn.
  • Comfortable using hand tools and working with hardware in various environments.
  • Ability to lift up to 50 lbs and work in physically active roles.
  • Willingness and ability to travel both domestically and internationally.
  • Flexible with working hours including evenings and weekends when required.
  • Up to 85% travel

Nice To Haves

  • Relevant certifications (CompTIA Network+, CCT, or equivalent) or working toward certification.
  • Familiarity with networking concepts (IP addressing, ports, patching).
  • Experience working in structured cabling, telecom, or data center environments.
  • Exposure to ticketing or project tracking systems (ServiceNow, Jira, etc.).

Responsibilities

  • Assist with the installation, racking, and cabling of network hardware (routers, switches, access points, etc.).
  • Run and terminate copper and fiber optic cabling under supervision.
  • Conduct basic troubleshooting of physical connectivity issues.
  • Follow detailed instructions, network diagrams, and equipment layouts to perform installations accurately.
  • Support Wi-Fi survey teams with setup and equipment handling.
  • Perform equipment labeling, documentation, and site clean-up post-deployment.
  • Collaborate with project teams and escalate issues as needed.
  • Assist with site readiness surveys (e.g., rack space, power, cabling paths).
  • Adhere to quality standards, safety protocols, and project deadlines.

Benefits

  • The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
  • EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
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