Network Field Engineer II
About The Position
As part of the remote operations team, you will analyze available data to troubleshoot problems by effectively using appropriate methods, test equipment, tools and related software to maintain network integrity. You will also provide corrective actions or refer to the proper vendor or support group for immediate issue resolution. You will also install and maintain in optimum working condition all equipment installed in the Sinch Central Office/Network. You’ll work with customers and vendors to test and accept circuits and trunk groups, both SIP and TDM. Additionally, you’ll participate in exercises and actions related to installation, test/turn-up and acceptance of all equipment in accordance with installation specifications issued by Network Engineering, NOC and EWOs and SOPs. Come join us if you are passionate about success and being in a role where you will make a difference!
Requirements
- Associate’s or BS degree, or equivalent work experience
- Proficient in the use of Central Office test equipment such as the T-Berd 224/310/5800, T-BERD 8000, protocol analyzer or equivalent test equipment
- Possesses a minimum of 2 years working experience and knowledge of central office switches (Nortel DMS, Ericsson, Lucent, etc.) or soft switch, SONUS platform preferable
- Knowledge of the public switched network
- Knowledge of troubleshooting, installation and maintenance practices
- Experience with central office physical infrastructure
- Demonstrated understanding of high speed internet backbone services
- Basic understanding of ethernet switches and routers
- Experienced in DC power plants including emergency generators, batteries and ATS
- Experience with Transport network: DS-1 & 3 test and turn-up
- Familiar with SS7 network and protocol
- Fiber facility circuit testing (OC3, OC12, etc.)
- Ethernet (1G and 10G)
Responsibilities
- Install, test/turn-up of circuits and trunk groups (DS3, T-1, Ethernet 1G and 10G)
- Install, test/turn-up of network equipment (soft-switch, DCS, routers)
- Perform preventive and corrective maintenance on all equipment platforms as well as associated peripherals and ancillary devices
- Install, test/turn-up of customer circuits and trunk groups
- Perform preventive and corrective maintenance on all equipment platforms as well as associated peripherals and ancillary devices
- Analyze available data to troubleshoot problems by effectively using appropriate methods, test equipment, tools and related software to maintain network integrity
- Utilize a full range of technical knowledge and skills related to the Sonus switching platform and transport network which includes equipment analysis, evaluation of performance, operational report analysis and special conditions that may affect service
- Provide corrective actions or refer to the proper vendor or support group for immediate issue resolution
Benefits
- Comprehensive market competitive medical, dental, and vision plans
- Variety of supplemental plans
- Access to telehealth for all participants
- Free virtual counselling resources through our global Employee Assistance Program
- Roth and Pre-tax 401(k) options including an employer match
- Generous paid time off program
- Paid parental leave and family planning support
- Flexible remote work offerings
- Paid time off to support a volunteer program of your choice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
