Network & Facilities Technician

Ledcor•Flagler, FL

About The Position

Ledcor Technical Services is hiring a Network & Facilities Technician to support the safe, reliable, and continuous operation of a cable landing station and its associated submarine network infrastructure. Reporting to the Cable Station Manager, the position combines critical-facilities monitoring and first-line maintenance with network smart-hands, fiber testing, equipment installation, incident response, and outside-plant support. Work is ticket-driven and performed in coordination with the customer Network Operations Center (NOC), approved vendors, and site leadership. The role involves operating and inspecting facility and network systems, responding to alarms and incidents, supporting installation and troubleshooting, and maintaining accurate documentation. The technician works in secure cable landing station, data hall, equipment-room, office, and outside-plant environments, and may travel occasionally for training, certification, or support at other customer locations. Applicants must be able to show proof of eligibility to work in the United States and complete customer-required screening before assignment.

Requirements

  • Minimum of 4 years of experience in telecommunications, data centers, critical facilities, industrial maintenance, fiber optics, or network operations.
  • Experience troubleshooting operational systems and working from procedures, MOPs, drawings, alarms, and work orders.
  • Experience with fiber-optic inspection, cleaning, patching, and testing using OTDRs and optical power meters.
  • Ability to safely monitor and perform first-line work on critical power, cooling, BMS, and facility systems within authorization limits.
  • Experience installing and replacing network hardware and cabling, performing basic configuration and connectivity tests, and maintaining as-built records.
  • Strong incident communication, documentation, and customer service skills in a 24/7 environment.
  • Must complete customer-required screening before assignment, maintain access eligibility, and complete role-specific training.
  • Must be able to show proof of eligibility to work in the United States.
  • Able to meet the physical requirements of the position, including regular walking, standing, bending, climbing stairs or ladders, and handling tools, test equipment, and hardware.

Nice To Haves

  • Cable landing station, submarine cable, SLTE, DWDM, PFE, critical-power, or critical-cooling experience.

Responsibilities

  • Operate, inspect, and document critical facility systems, including BMS/PMS, generators, UPS and DC plant, HVAC/CRAC, fire/life-safety systems, utility services, and general building conditions.
  • Complete scheduled rounds, first-line maintenance, and vendor coordination within assigned authorization.
  • Provide NOC-directed network smart-hands support, including inspection, patching, loopback and signal testing, OTDR and optical power testing, equipment reboot or replacement, circuit implementation, and fault isolation across SLTE, DWDM, DCN, PFE, and related systems.
  • Respond to alarms, incidents, and emergency callouts; protect life and infrastructure, support restoration, escalate appropriately, and maintain accurate ticket updates and communications.
  • Support equipment receipt, rack-and-stack, power and signal cabling, labeling, initial configuration, commissioning tests, troubleshooting, as-built updates, inventory, RMA, and calibration coordination.
  • Support OSP/fronthaul route surveillance, BMH and OGB inspections, initial fiber-fault response, and vendor escort.
  • Comply with site safety, security, and environmental requirements.
  • Coordinate closely with the customer NOC, approved vendors, and site leadership.

Benefits

  • Competitive total rewards package with compensation and benefits supporting physical, mental, and financial well-being.
  • Opportunities to develop skills and knowledge.
  • Adjustments provided in all parts of the hiring process.
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