Network & Facilities Technician

Ledcor•Austin, TX

13d•$52,800 - $72,600

About The Position

Ledcor Technical Services is hiring a Network & Facilities Technician to support the safe, reliable, and continuous operation of a cable landing station and its associated submarine network infrastructure. Reporting to the Cable Station Manager, the role combines critical-facilities monitoring and first-line maintenance with network smart-hands, fiber testing, equipment installation, incident response, and outside-plant support. Work is ticket-driven and coordinated with the customer Network Operations Center (NOC), approved vendors, and site leadership. The technician operates and documents facility systems, performs scheduled rounds and authorized first-line maintenance, and provides NOC-directed network support. The role also supports equipment installation and commissioning, incident restoration, and outside-plant inspections. Employees must complete customer-required screening, maintain access eligibility, and complete role-specific training. Occasional travel may be required for training, certification, or support at other customer locations. The role is based in secure cable landing station, data hall, equipment-room, office, and outside-plant environments. Conditions may include controlled-access areas, energized equipment, noise, temperature variation, and coastal weather. Physical requirements include regular walking, standing, bending, climbing stairs or ladders, and handling tools, test equipment, and hardware. The expected base pay range is $52,800–$72,600; individual pay depends on factors including experience, knowledge, skills, education, and location. Ledcor offers a competitive total rewards package and opportunities to develop skills and knowledge. Applicants must be eligible to work in the United States.

Requirements

Minimum of 4 years of experience in telecommunications, data centers, critical facilities, industrial maintenance, fiber optics, or network operations.
Experience troubleshooting operational systems and working from procedures, MOPs, drawings, alarms, and work orders.
Fiber-optic inspection, cleaning, patching, and testing using OTDRs and optical power meters.
Ability to safely monitor and perform first-line work on critical power, cooling, BMS, and facility systems within authorization limits.
Experience installing and replacing network hardware and cabling, performing basic configuration/connectivity tests, and maintaining as-built records.
Strong incident communication, documentation, and customer service in a 24/7 environment.
Must complete customer-required screening before assignment, maintain access eligibility, and complete role-specific training.
Must be able to show proof of eligibility to work in the United States.
Able to meet physical requirements including regular walking, standing, bending, climbing stairs or ladders, and handling tools, test equipment, and hardware.

Nice To Haves

Cable landing station, submarine cable, SLTE, DWDM, PFE, critical-power, or critical-cooling experience.
Experience in secure cable landing station, data hall, equipment-room, office, and outside-plant environments.
Ability to travel occasionally for training, certification, or support of other customer locations.

Responsibilities

Operate, inspect, and document critical facility systems, including BMS/PMS, generators, UPS and DC plant, HVAC/CRAC, fire/life-safety systems, utility services, and general building conditions.
Complete scheduled rounds, first-line maintenance, and vendor coordination within assigned authorization.
Provide NOC-directed network smart-hands support, including inspection, patching, loopback and signal testing, OTDR and optical power testing, equipment reboot or replacement, circuit implementation, and fault isolation across SLTE, DWDM, DCN, PFE, and related systems.
Respond to alarms, incidents, and emergency callouts.
Protect life and infrastructure, support restoration, escalate appropriately, and maintain accurate ticket updates and communications.
Support equipment receipt, rack-and-stack, power and signal cabling, labeling, initial configuration, commissioning tests, troubleshooting, as-built updates, inventory, RMA, and calibration coordination.
Support OSP/fronthaul route surveillance, BMH and OGB inspections, initial fiber-fault response, vendor escort, and compliance with site safety, security, and environmental requirements.
Coordinate work with the customer NOC, approved vendors, and site leadership.