Network Engineering Manager

Kwik Trip•La Crosse, WI

6d•$111,304 - $166,956•Onsite

About The Position

Kwik Trip’s Network Services Department is seeking a Network Engineering Manager who will provide leadership for the Network Infrastructure team members and is responsible for the strategy, support, and maintenance of our retail network. This role involves leading the strategy, procurement, disaster recovery planning, and maintenance of all Kwik Trip retail networks, overseeing the day-to-day operations of the Network Infrastructure team, and planning, designing, and implementing data connectivity for LAN, WAN, and wireless LAN for retail locations. The position also includes coordinating special projects, maintaining documentation, providing after-hours escalated support, managing, coaching, and developing team members, conducting performance reviews, establishing networking policies, managing the networking budget, developing networking strategies, and coordinating with vendors.

Requirements

Associate degree in Information Systems/Network Administration or equivalent combination of education and experience.
Strong understanding of Network Security practices and procedures.
Ability to meet project and department deadlines in a fast-paced environment.
5+ years of supervisory and leadership experience.
Strong technical documentation skills
Strong written and verbal communication skills
Strong understanding of LAN, WAN, and WLAN practices and procedures for identification, troubleshooting, and resolution of network issues
Advanced experience with routing protocols

Nice To Haves

Knowledge of Data Center and Core network technologies.
Knowledge of access control systems and Firewalls.
Experience working with manufacturing and automation networks.
Experience with Packet Capture, NetFlow, and other system monitoring and troubleshooting tools.
Experience with public cloud platform networking.
Any networking certifications.
Experience working with circuit providers.

Responsibilities

Leading the strategy, procurement, disaster recovery planning, and maintenance of all Kwik Trip retail networks.
Oversee the day-to-day operation of the Kwik Trip Network Infrastructure team members.
Plan, design, and implement data connectivity for the local area network (LAN), wide area network (WAN), and wireless LAN for our retail locations.
Coordinate and implement special projects including network-related wiring plans.
Maintain documentation including hardware/software configuration information.
Provide after-hours escalated support in an On-Call rotation.
Effectively manage, coach, and develop coworkers on the Network Infrastructure Team.
Conduct regular performance reviews, provide feedback, and identify training needs for team members.
Establish and enforce networking policies and best practices to ensure security and efficiency.
Manage the budget for networking projects, including hardware, software, and training costs.
Develop and implement networking strategies that support the organization’s growth and technology roadmap.
Coordinate with vendors for network equipment and services, negotiating contracts and ensuring quality of service.