Network Engineer

SAIC•Rockville, MD

8d•Hybrid

About The Position

The position supports the Nuclear Regulatory Commission (NRC) Global Infrastructure and Development Acquisition (GLINDA) program in Rockville, Maryland. It focuses on the NRC’s enterprise monitoring environment, ensuring systems, applications, and infrastructure are accurately tracked, configured, and monitored. The engineer works with support teams and change control boards to maintain monitoring coverage, tune alerts, and improve operational readiness. The role also optimizes monitoring tools, addresses visibility gaps, and develops dashboards, reports, and integrations for proactive detection and responsive operations. The work arrangement is 90% telework and 10% in Rockville, Maryland. The schedule is a day shift, Monday through Friday, with occasional evenings and weekends possible to meet program and contract needs. Travel is less than 10%. The environment varies and has a low noise level. Applicants must be United States citizens or U.S. residents with at least seven years of residency and must be able to receive an NRC IT-1 Public Trust clearance.

Requirements

Bachelor’s degree and five years of relevant experience (the posting states “5 tears”).
Strong understanding of enterprise monitoring platforms such as WhatsUp Gold, OpManager, Splunk, Cisco Catalyst Center, or similar tools.
Experience with alert tuning, event correlation, automated service checks, and monitoring configuration management.
Familiarity with change management processes and ITIL-aligned operational practices.
Ability to create dashboards, diagrams, and visualizations that communicate system health and performance.
Excellent communication skills for collaboration with system owners, support teams, and audit stakeholders.
Experience supporting monitoring integrations through APIs, SNMP, syslog, or other data-ingestion methods.
Strong analytical and problem-solving skills focused on proactive detection and rapid response.
Must be a United States citizen or a U.S. resident with at least seven years of residency.
Ability to receive an NRC IT-1 Public Trust clearance.

Nice To Haves

Experience supporting federal agencies or regulated environments.
Knowledge of compliance frameworks relevant to operational monitoring.
Background in enterprise infrastructure, networking, or application operations.

Responsibilities

Review monitored nodes with system and application support teams to confirm relevance and coverage, and remove stale items.
Participate in change control boards and ensure infrastructure, system, and application changes are reflected in monitoring tools.
Establish, maintain, and automate monitoring configurations, alerting rules, and service checks based on approved business logic and operational requirements.
Evaluate monitoring thresholds, alert conditions, and event correlation rules to ensure alerts are actionable and aligned with operational priorities.
Review alerts, events, and notifications across monitoring platforms to identify noise, gaps, and misconfigurations, and implement improvements.
Maintain the list of nodes requiring after-hours support, including escalation paths and contact procedures.
Collaborate with system owners to validate the accuracy, completeness, and operational value of monitoring-team functional checks.
Identify and address monitoring-coverage gaps to improve proactive detection and reactive response.
Create and maintain diagrams, dashboards, topology maps, and availability views in monitoring tools.
Develop, modify, and maintain monitoring reports covering performance metrics, trends, and operational insights.
Support audit preparation and responses in collaboration with the BPA Call SACOR and designated stakeholders.
Coordinate with Agency and division support teams to ensure monitoring configurations reflect current operational needs.
Support integrations between monitoring tools and enterprise applications, ensuring data accuracy, interoperability, and reliability.
Provide subject-matter expertise on monitoring practices, tool capabilities, and operational improvements.