Network Engineer

New Orleans Ernest N. Morial Convention Center • New Orleans, LA

4d

About The Position

The Network Engineer assists with maintaining, building, programming, testing, and implementing the MCCNO facility network and backbone. The role oversees day-to-day wired and wireless network operations, troubleshoots issues with field staff, coordinates with third-party consultants and vendors, maintains infrastructure as-built documentation, and evaluates network technologies for potential integration.

The position helps coordinate short- and long-term network plans and the development and operation of MCCNO infrastructure and core systems. It monitors technology trends and recommends modifications or improvements to maintain industry-standard services. The Network Engineer diagnoses and resolves complex network problems and failures, identifies root causes, and develops mitigation and remediation efforts to prevent recurrence. The role serves as the subject matter expert for core network issues and outages, supporting day-to-day operations and proactive network and security maintenance.

The Network Engineer coordinates with other network personnel to account for network needs in ancillary functions, ensures connectivity to off-site storage and archives, and assists with disaster recovery planning and strategies for maintaining network operations at alternate locations. The role works with staff, vendors, contractors, business partners, carriers, and other IT groups to coordinate network functions and meet MCCNO operating requirements efficiently.

Requirements

• Comprehensive technical skill set and excellent problem-solving abilities.
• Highly self-motivated and self-directed, with initiative and effective task management.
• Ability to prioritize and plan work, use time efficiently, and perform under minimal supervision.
• Ability to work extended or irregular hours as necessary, including nights, weekends, and holidays.
• Excellent written, verbal, and interpersonal communication skills, including the ability to clearly and confidently explain complex concepts to technical and non-technical team members and stakeholders.
• Ability to prioritize customer satisfaction and deliver a positive customer experience.
• Ability to establish and maintain effective working relationships with diverse groups in high-pressure situations.
• Ability to gather and analyze information, solve problems logically, attempt solutions independently, and think beyond the immediate need.
• Excellent attention to detail, quality, and follow-through, with a commitment to continuous improvement and reducing performance variability.

Responsibilities

• Assist with maintaining, building, programming, testing, and implementing the facility network and backbone.
• Oversee day-to-day operations of wired and wireless facility networks.
• Collaborate with field staff to troubleshoot network issues.
• Recommend and work with third-party consultants on networking initiatives.
• Maintain infrastructure as-built documentation and modify it as needed.
• Evaluate new network technologies and recommend how they could be integrated into the existing network.
• Assist in coordinating short- and long-term network plans and the development and operation of MCCNO infrastructure and core systems.
• Monitor technology trends, assess whether services meet industry standards, and determine needed modifications and improvements.
• Diagnose and resolve complex network problems and failures, determine root causes, and develop mitigation and remediation efforts to prevent recurrence.
• Serve as the subject matter expert for core network issues and outages, including day-to-day support and proactive network and security maintenance.
• Interact with carriers and third-party vendors as needed to remediate issues.
• Coordinate with staff, vendors, contractors, business partners, and other IT groups to address network functions across departments and meet MCCNO operating requirements efficiently.
• Coordinate with other network personnel to ensure network needs are considered for ancillary functions.
• Ensure connectivity to off-site storage and archives.
• Assist in coordinating development and implementation of the disaster recovery plan.
• Support strategies for maintaining network functions at alternate locations in the event of a disaster.
• Create diagrams, policies, procedures, and presentations as needed for day-to-day management, planning, or issue remediation.
• Read blueprints and schematics as needed for planning and issue remediation.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed