Network Engineer

Pridgeon & Clay • Grand Rapids, MI

1d

About The Position

The Network Engineer analyzes, designs, installs, configures, maintains, and repairs network infrastructure and application components, including corporate Operational Data Centers and redundant systems. The role performs evaluation, maintenance, installation, and training tasks to ensure network performance meets company and user needs, and provides direction, information, and recommendations regarding network configurations and installations.

The engineer maintains global data centers and operating systems, supports network and telecommunications hardware and software, and helps ensure services remain available to authorized users. The role also manages significant project initiatives, collaborates with internal and external customers, contributes to cross-functional SCRUM teams, and works to improve individual and organizational capabilities. The position requires adherence to company policies, procedures, and safety regulations, along with professional communication and teamwork.

Requirements

• Four-year college degree in a computer-related field.
• Minimum of five years of IT industry experience.
• Global WAN infrastructure knowledge and Cisco networking experience.
• Microsoft Exchange and/or SQL experience.
• Knowledge of VoIP implementation and support.
• Knowledge of Virtual Machine and Thin Client implementations.
• Knowledge of network security through proper VPN and firewall configuration.
• Cisco Unified Communication Manager configuration and infrastructure experience.
• Written and verbal communication skills.
• Demonstrated problem-solving and analytical skills to resolve complex tactical, technical, and business issues.
• Strong organizational skills and ability to multitask in a global enterprise business environment.
• Availability to respond to end-user needs for installation, maintenance, and equipment malfunctions as required.
• Demonstrated growth potential, including achievement of established goals, learning new skills, and strategic thinking.
• Ability to interact professionally with a diverse group, including executives, managers, and subject matter experts.
• Consistently exhibit appropriate attendance habits and a professional, respectful, positive attitude.

Nice To Haves

• Microsoft System Center experience.
• Basic programming or scripting knowledge.
• Current CCNA, CCNP, and/or MCSE certifications.
• VMware knowledge and experience.
• Citrix Server or Cisco blade service management experience.
• Service Delivery and ITIL methodologies experience.
• Experience working in cross-functional teams using agile methodologies.

Responsibilities

• Analyze, design, install, configure, maintain, and repair network infrastructure and application components, including corporate Operational Data Centers and redundant systems.
• Evaluate, maintain, install, and train users on network systems to support network performance and user satisfaction.
• Provide direction, information, and recommendations regarding network configurations and installations.
• Maintain an understanding of Internet fundamentals, including DNS, security, IP routing, HTTP, VPN, email routing, and spam.
• Operate, enhance, and maintain global data centers and operating systems, including VMware, Linux, and Windows Server.
• Configure and set up Cisco firewalls, VPN concentrators, and security appliances for access to business applications.
• Design, set up, and configure switching and wireless networking environments, including support for voice and video applications.
• Assist in designing multi-server environments, including IP address schemes, DNS, and WINS.
• Configure and install client and server network software to upgrade and maintain network and telecommunications systems.
• Troubleshoot network hardware and software, telephones, and security systems to resolve operational issues and restore services.
• Supervise administration of network-related systems and servers to ensure services are available to authorized users.
• Maintain multi-site network operations, software applications, operating systems, and routine maintenance across private and public facilities.
• Evaluate information from multiple sources, reconcile conflicts, organize details, and distinguish user requests from underlying business needs.
• Manage one to two significant project initiatives simultaneously and create business cases as needed, with minimal direction.
• Communicate and collaborate with internal and external customers to analyze infrastructure needs.
• Use enterprise-wide architecture experience to define and change current methodologies.
• Contribute to cross-functional SCRUM teams and provide timely, accurate feedback to coworkers and management.
• Work the hours necessary to perform the job; maintain an efficient work area and adhere to company policies, procedures, ISO and TS16949 requirements, and safety regulations.
• Perform other activities as directed by Information Technology leadership and support company values.

Benefits

• Comprehensive benefit plan, including medical and prescription coverage starting at $5.00 per week for employee coverage.
• Dental coverage.
• Vision coverage.
• 401(k) with company match.
• Tuition reimbursement.
• Safe, team-oriented work environment.
• Opportunity to participate in continuous improvement and problem-solving events.
• Positive work/life balance.
• Opportunity for career growth; over 70% of leaders have been promoted from within.
• Competitive total compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level