Network Engineer

Finnegan • Washington, DC

2d • Onsite

About The Position

The Network Engineer supports the firm's hybrid and cloud-based network infrastructure, analyzes and resolves network and systems issues, and provides escalation-level support to end users. This position is responsible for maintaining reliable connectivity across a modern SD-WAN environment, supporting multi-user platforms and cloud services, and ensuring production cycles are completed in a timely manner. The Network Engineer identifies and documents standards for the use and operation of network infrastructure, cloud services, and endpoint management solutions, with a strong focus on Microsoft 365, Azure, and the firm's ongoing migration from on-premises systems to SaaS and cloud-based platforms.

Requirements

• High school diploma or equivalent required; Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
• Minimum of 3 years of previous networking and infrastructure support experience, preferably in a law firm or professional services environment.
• Proven experience with LAN, SAN, WAN, SD-WAN, and WLAN design, configuration, and administration in Cisco and/or Meraki environments.
• Hands-on experience with Microsoft Intune and Windows Autopilot for endpoint management, application deployment, and policy enforcement.
• Strong experience with Microsoft 365 administration, including Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams.
• Experience administering Azure Virtual Desktop (AVD) environments, including session host deployment, user profile management, and performance optimization.
• Strong experience with Windows Server 2016 and newer, Active Directory, Microsoft Entra ID (Azure AD), Group Policy, and hybrid identity configurations.
• Experience with VMware virtualization technologies.
• Experience with NetApp hardware and software, including SnapMirror and SnapCenter solutions.
• Experience with cloud-based backup and disaster recovery solutions (e.g., Veeam, Commvault, Azure Backup, or similar).
• Familiarity with Microsoft Azure and/or AWS cloud platforms, including IaaS and PaaS services.
• Understanding of cloud migration strategies and experience supporting transitions from on-premises infrastructure to SaaS and cloud-based platforms.
• Experience with network security for Windows Servers, firewalls, and Cisco, Fortinet and Meraki devices.
• Firm understanding of managing HP/HPE servers, Cisco Meraki wireless LAN controllers and access points.
• Ability to work in a fast-paced environment with demonstrated ability to coordinate multiple projects and initiatives simultaneously while meeting deadlines and business objectives.
• Strong communication and customer service acumen.
• Ability to interact with individuals at all levels of the organization.

Nice To Haves

• Industry certifications a plus (e.g., Microsoft 365 Certified, Azure Administrator, CCNA, CompTIA Network+, VMware VCP).

Responsibilities

• Collaborate with network and infrastructure staff to ensure smooth and reliable operation of software and systems that fulfill business objectives and processes.
• Manage and maintain the firm's network infrastructure including SD-WAN, LAN, WLAN, and Internet connections; monitor performance and troubleshoot connectivity issues across all sites.
• Configure, maintain, and manage SAN environment in the primary data center and co-location sites.
• Assist with monitoring network security to protect against external, internal, and programmatic threats using firewalls, intrusion detection/prevention systems, and security best practices.
• Deploy, configure, and manage endpoints using Microsoft Intune and Windows Autopilot, including application deployment, compliance policies, configuration profiles, and Windows update rings.
• Install, configure, and maintain VMware virtualized environments hosting Windows Server 2016 and newer.
• Administer and support the firm's Microsoft 365 environment, including Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams.
• Deploy, manage, and support Azure Virtual Desktop (AVD) environments, including session host management, user profile configuration (FSLogix), and connectivity troubleshooting.
• Support the firm's cloud migration strategy by assisting with the evaluation, planning, and implementation of SaaS and cloud-based solutions to replace remaining on-premises services.
• Manage and maintain cloud-based backup and business continuity solutions across primary and secondary locations; ensure data protection for both on-premises and cloud workloads.
• Integrate servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems.
• Serve as an escalation point for systems and network operational issues.
• Assist with maintaining the primary data center, including all considerations for power management, temperature, humidity, and cabling.
• Support Microsoft Entra ID (Azure AD), Active Directory, and Group Policy within a hybrid identity environment.
• Administer network monitoring and alerting tools to ensure timely detection and response to network and systems issues.
• Create and maintain documentation as it relates to system configuration, network diagrams, processes, and service records.
• Investigate emerging network and cloud technologies and provide recommendations regarding future adoption and related productivity or security gains.
• Respond to after-hours issues in a timely manner based upon severity and/or business impact.
• Other duties as assigned.

Benefits

• A full range of medical, financial and/or other benefits dependent on the position will also be offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED