Network Engineer

Ernest N. Morial Convention Center • New Orleans, LA

3d

About The Position

The Network Engineer assists with the maintenance, development, programming, testing, and implementation of the MCCNO facility network and backbone. The role oversees daily operations of wired and wireless networks, provides complex troubleshooting and remediation, and serves as a subject matter expert for core network issues, outages, security, and proactive maintenance. The engineer works with internal staff and external vendors to coordinate network needs and ensure reliable operations across departments and at off-site storage and archive locations. The position also supports network planning, infrastructure documentation, disaster recovery planning, and continuity of network functions at alternate locations.

Requirements

• Comprehensive technical skill set and excellent problem-solving abilities.
• Highly self-motivated and self-directed, with initiative and effective task-management skills.
• Ability to prioritize and plan work, use time efficiently, and perform with minimal supervision.
• Ability to work extended or irregular hours as necessary, including nights, weekends, and holidays.
• Excellent written, verbal, and interpersonal communication skills, including the ability to explain complex concepts to technical and non-technical audiences.
• Ability to prioritize customer satisfaction and provide a positive customer experience.
• Ability to establish and maintain effective working relationships with diverse groups in high-pressure situations.
• Ability to gather and analyze information, work through problems logically, attempt solutions independently, and consider needs beyond the immediate issue.
• Excellent attention to detail, quality, and follow-through, with a commitment to continuous improvement and reducing performance variability.

Responsibilities

• Assist with maintaining, building, programming, testing, and implementing the MCCNO facility network and backbone.
• Oversee day-to-day operations of facility wired and wireless networks.
• Collaborate with field staff to troubleshoot network issues.
• Recommend and work with third-party consultants on networking initiatives.
• Maintain and update full infrastructure as-built documentation.
• Evaluate new network technologies and recommend how they may be integrated into the existing network.
• Assist with coordinating short- and long-term network plans and the development and operation of MCCNO infrastructure and core systems.
• Monitor technology trends, assess whether services meet industry standards, and identify necessary modifications and improvements.
• Diagnose and resolve complex network problems and failures, determine root causes, and implement mitigation or remediation to prevent recurrence.
• Serve as the subject matter expert for core network issues and outages, including day-to-day support and proactive network and security maintenance.
• Work with carriers and other third-party vendors on remediation as needed.
• Coordinate with staff, vendors, contractors, business partners, and IT groups to solve problems and coordinate network functions across departments.
• Coordinate with other network personnel to account for network needs in ancillary functions.
• Ensure connectivity to off-site storage and archives.
• Assist in coordinating the development and implementation of the disaster recovery plan.
• Support strategies to maintain network functions at alternate locations in the event of a disaster.
• Create diagrams, policies, procedures, and presentations as needed, and read blueprints or schematics for planning and issue remediation.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed