Network Engineer

Pridgeon & Clay Inc • Grand Rapids, MI

6d

About The Position

The Network Engineer analyzes, designs, installs, configures, maintains, and repairs network infrastructure and application components, including corporate Operational Data Centers and redundant systems. The role evaluates and maintains network systems, performs installations and training, and works to ensure network performance meets company and user needs. It also provides direction, information, and recommendations on network configurations and installations.

The position supports global data-center and network operations, including Cisco networking and security, switching, wireless, server operating systems, telecommunication systems, and client/server network software. It troubleshoots network hardware and software, telephones, and security systems; supports multi-site operations; and manages project initiatives with minimal direction. The engineer works with internal and external customers, cross-functional teams, and IT leadership, while contributing to individual and organizational objectives and adhering to company, quality, and safety policies.

Requirements

• Four-year college degree in a computer-related field.
• At least five years of IT industry experience.
• Knowledge of global WAN infrastructure and experience with Cisco networking.
• Experience with Microsoft Exchange and/or SQL.
• Knowledge of VoIP implementation and support.
• Knowledge of Virtual Machine and Thin Client implementations.
• Knowledge of network security through proper VPN and firewall configuration.
• Ability to communicate effectively in writing and verbally.
• Demonstrated problem-solving and analytical skills for complex tactical, technical, and business issues.
• Strong organizational skills and ability to multitask in a global enterprise business environment.
• Availability to respond to end-user needs for installation, maintenance, and equipment malfunctions as required.
• Demonstrated growth potential, including achievement of established goals, learning new skills, and strategic thinking.
• Experience with Cisco Unified Communication Manager configuration and infrastructure.
• Excellent verbal and written communication skills and ability to interact professionally with diverse groups.

Nice To Haves

• Microsoft System Center experience.
• Basic programming or scripting knowledge.
• Current CCNA, CCNP, and/or MCSE certifications.
• VMWare knowledge and experience.
• Citrix Server and/or Cisco blade service management experience.
• Service Delivery and ITIL methodologies.
• Experience working in cross-functional teams using agile methodologies.

Responsibilities

• Analyze, design, install, configure, maintain, and repair network infrastructure and application components, including corporate Operational Data Centers and redundant systems.
• Evaluate and maintain network systems, perform installations and training, and ensure network performance meets company and user needs.
• Provide direction, information, and recommendations regarding network configurations and installations.
• Maintain an understanding of Internet fundamentals, including DNS, security, IP routing, HTTP, VPN, email routing, and SPAM.
• Operate, enhance, and maintain global data centers and their operating systems, including VMWare, Linux, and Windows Server.
• Configure and set up Cisco firewalls, VPN concentrators, and security appliances for access to business applications.
• Design, set up, and configure switching environments and wireless networks that support secure or open access and voice and video applications.
• Assist in designing multi-server environments, including IP address schemes, DNS, and WINS.
• Configure and install client and server network software to upgrade and maintain network and telecommunication systems.
• Troubleshoot network hardware and software applications, telephones, and security systems to resolve operational issues and restore services.
• Oversee administration of network-related systems and servers to ensure services are available to authorized users.
• Maintain multi-site network operations, software applications, operating systems, and regular maintenance across private and public facilities.
• Analyze information from multiple sources, reconcile conflicts, and distinguish user requests from underlying business needs.
• Manage one or two significant project initiatives simultaneously and create business cases as needed, with minimal direction.
• Communicate and collaborate with internal and external customers to analyze infrastructure needs; interact professionally with executives, managers, and subject-matter experts.
• Use enterprise-wide architecture experience to define and change current methodologies, and pursue individual objectives that improve skills and capability.
• Contribute to cross-functional SCRUM teams and provide accurate, timely feedback to co-workers and management.
• Maintain appropriate attendance, organize the work area, follow company policies and procedures including ISO, TS16949, and safety regulations, and perform other activities as directed by IT leadership.
• Treat co-workers with dignity and respect and support company values through daily actions.

Benefits

• Competitive total compensation.
• Comprehensive medical and prescription coverage, with employee coverage starting at $5.00 per week.
• Dental coverage.
• Vision coverage.
• 401(k) with company match.
• Tuition reimbursement.
• Safe, team-oriented work environment.
• Opportunity to participate in organizational continuous-improvement and problem-solving events.
• Positive work/life balance.
• Career-growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level