NETWORK ENGINEER - PUB SEC
About The Position
As an integral member of the Tier 2 Operations & Implementations group, the IT Systems Engineer III (Lead Engineer) provides advanced Tier 2 support for a nationwide, diverse fiber-optic OTN/DWDM transport backbone and two geographically separated Network Operation Centers (NOCs). The Lead Engineer is the NOC’s primary point of contact for problem escalations, troubleshooting network devices, tools, and data services, and coordinating with Network Provisioners, IP Engineers, and equipment vendors to identify and resolve escalated issues. The role requires strong proficiency in Layer 1, 2, and 3 interdependencies and transport technologies, as well as the ability to prepare accurate technical documentation. The network is expected to grow continually, adding sites and customers over the life of the program, and the IT Systems Engineer’s responsibilities will grow accordingly. The role also includes IP network device configuration, testing and turn-up, network management, documentation, training, and operational support. It requires after-hours onsite support for some implementation projects, on-call support for 24x7 network operations, and an expected 15% travel.
Requirements
- Top Secret/SCI clearance.
- Commitment to keeping up with the high demands of the position.
- Firm knowledge of IP technology and high proficiency in the IP technical discipline; ability to complete technical tasks with minimal guidance.
- Proficient knowledge of common network architectures for routing, switching, and security technologies.
- Expertise with network management protocols, tools, and products, including SolarWinds, Cisco Identity Services Engine, Cisco Access Control Server, EIQ SecureVue, Neuralstar, and SNMP managers.
- Working knowledge of Layer 2, 3, and 4 data networking.
- Bachelor’s degree in an Information Technology field or equivalent experience, and at least six years of experience in a network management environment.
- Security+ certification or equivalent IAT/IAM/IASAE Level 2 of DoD 8570.1.
- JNCIA or CCNA certification.
- Firm knowledge of HAIPE and other encryption devices, including KG-175G/D and KIV-7M.
- Availability for after-hours onsite support for IP network device TTU projects and on-call support for 24x7 network operations.
- Ability to travel approximately 15%.
Nice To Haves
- Working toward completion of CCNP certification or equivalent.
Responsibilities
- Serve as the first level of escalation to NOC personnel for network issues.
- Act as the technical point of contact and lead for IP network device configurations and test and turn-up of network nodes and devices, coordinating with Tier 2, Tier 3 Engineering, and configuration managers.
- Perform advanced diagnostics with software and hardware tools to determine network status and optimize network performance.
- Provide technical guidance, direction, and training to junior technicians and other staff on IP technology.
- Provide technical input to operational documentation and SOPs for IP and network management disciplines supporting the NOC.
- Create SOPs and MOPs for the Transport discipline and create project implementation plans, test plans, and Request for Change documents.
- Create and maintain IP network design diagrams, IP schemes, and supporting documentation; review and provide feedback or updates to as-built documentation, Engineering Development Plans, and configuration management drawings.
- Maintain IP and network management applications associated with IP platforms and support 100% availability of IP and Network Management services in engineering and operations environments.
- Troubleshoot, identify, and resolve logical and physical network issues, and identify problem trends and systemic issues before Tier 3 escalation.
- Monitor, diagnose, and troubleshoot network problems in a mixed-vendor environment, working with internal engineering and support teams and equipment and software vendors.
- Serve as technical point of contact for Operations and Implementations Test & Turn-Up projects involving network management and IP network devices, coordinating with Tier 2, Tier 3 Engineering, and configuration managers.
- Write Test & Turn-Up (TTU) and Method of Procedure (MOP) documents for subtending devices.
- Implement IP network device TTU projects, including required after-hours onsite support.
- Administer SolarWinds for monitoring, STIG compliance checks, and firmware upgrades.
- Provide on-call support for 24x7 network operations.
- Travel as needed; approximately 15% travel is expected.
Benefits
- Comprehensive package featuring health, life, and voluntary lifestyle benefits and other perks supporting physical, mental, emotional, and financial wellbeing.
- Bonus structure may include short-term incentives, long-term incentives, and/or sales compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
