LEAD ENGINEER - PUB SEC

Lumen Technologies•Denver, CO
•$108,896 - $145,195•Onsite

About The Position

The Lead Engineer performs lead engineering functions in the GSD NOC on U.S. Government-owned networks. Based in Denver, Colorado, the role supports the first shift, 7:00 a.m. to 3:00 p.m., Monday through Friday, and requires an active government security clearance or successful pre-screen evaluation to obtain one. The position provides advanced technical guidance and Tier III support, develops NOC technicians, optimizes and evaluates network performance, and assesses and implements network technology and process changes. It also collaborates with customer program offices and management. Off-shift and weekend work may be required as needed.

Requirements

  • Experience with Layer II networks and services.
  • Experience managing 10G LAN/WAN, 40G, 100G, and alien-wavelength circuits.
  • Extensive optical-network experience with various platforms.
  • Extensive knowledge of red and orange platforms.
  • Experience developing technical documentation and procedures.
  • Experience assessing training needs, delivering hands-on technical training, and developing training materials.
  • Prior experience in a lead or supervisory role in a NOC setting.
  • Flexibility to work off-shift and weekend schedules as required.
  • Ability to explain technical issues to management and government personnel.
  • Experience with government networks and customers, and professionalism in working effectively with management and customer representatives.
  • Ability to prioritize and manage multiple issues simultaneously.
  • Ability to work under pressure, collaborate closely with peers, and communicate effectively.
  • Associate degree in engineering, electronics, software, networks, or a related technical or vocational field, or equivalent experience, plus eight or more years of applicable work experience.
  • Current TS/SCI clearance or eligibility to obtain one.

Nice To Haves

  • Juniper certification.

Responsibilities

  • Provide advanced technical guidance and complex Tier III support to NOC technicians.
  • Train, develop, and coach NOC technicians, and assess their technical development.
  • Identify technical training needs and coordinate content-specific training with vendors.
  • Optimize the network by grooming and restructuring traffic to support capacity growth.
  • Evaluate network performance, recommend improvement strategies, and implement targeted stabilization changes.
  • Conduct circuit audits.
  • Perform customer testing and fault isolation for new service turn-ups.
  • Assess network technology enhancements through hardware and software regression testing, compliance reviews, and laboratory testing of specific applications.
  • Analyze new project requirements and develop and implement supporting processes and procedures.
  • Collaborate closely with customer program offices and management.

Benefits

  • Comprehensive package featuring health, life, and voluntary lifestyle benefits and other perks supporting physical, mental, emotional, and financial wellbeing.
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