Network Engineer (PA)

Finger Lakes Community College • Canandaigua, NY

5d

About The Position

The Network Engineer will support and advance Finger Lakes Community College’s data communications infrastructure, ensuring that the network operates with the capacity, reliability, and security needed to meet institutional requirements. The role designs and implements network architecture and continually improves network performance, scalability, and coverage. It supports network technology and services for physical and virtual classrooms, labs, and administrative units, and ensures that technology solutions align with the College’s mission and enterprise architecture.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• At least 3 years of applicable experience in IT support services.
• Experience with firewalls, routing protocols, switches, VLANs, and VPNs.
• Effective communication and organizational skills.
• Ability to troubleshoot and resolve problems in a networking environment.

Nice To Haves

• Master’s degree.
• Five years of experience maintaining a networked environment.
• Experience installing and supporting network cabling, communications equipment, protocols, and servers.

Responsibilities

• Provide guidance and excellence in delivering network technology and support.
• Support the implementation, integration, and operation of physical and virtual classrooms, labs, and administrative units.
• Maintain network performance by managing traffic, infrastructure, and access controls.
• Respond to networking issues promptly, including providing off-hour support as needed.
• Ensure technology solutions align with the College’s mission, are reliable and well-maintained, and comply with enterprise architecture.
• Design, implement, and support wireless infrastructure across campus locations.
• Serve as the primary network analyst and troubleshooter for College network problems.
• Respond to Helpdesk tickets involving network-related issues.
• Manage DNS and DHCP.
• Configure network monitoring and authentication tools, and support Windows and Linux services.
• Secure the network using firewalls, antivirus gateways, and ACLs.
• Maintain an in-depth understanding of emerging networking technologies.
• Perform other related duties as assigned by the Chief Information Officer.

Benefits

• NYS retirement or Optional SUNY Retirement Program.
• SUNY Voluntary Savings Plan.
• Comprehensive health and dental insurance through Excellus BCBS.
• Flexible Spending Account (FSA).
• 21 days of annual leave, 12 sick days, and 13.5 holidays annually.
• FLCC tuition waiver for the employee and dependents.
• Tuition assistance for four-year institutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level