Network Engineer

Bank of Utah • Ogden, WA

33d • Onsite

About The Position

The Bank of Utah is seeking a Network Engineer I to support the daily operation, monitoring, and documentation of the Bank’s network infrastructure across the data center, branches, and virtual desktop environment. This entry-level role, working under the supervision of senior engineers, involves assisting with switch, wireless, and firewall administration, and first-level troubleshooting and ticket resolution in a regulated banking environment. This position is ideal for a candidate building a career in enterprise networking who desires hands-on experience with modern data center and branch technologies.

Requirements

• Associate’s or bachelor’s degree in information technology, computer science or a related field, or equivalent hands-on experience.
• One to three years of experience in an IT support, help desk or network technician role; internship or part-time experience is considered.
• Basic understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs and routing and switching concepts.
• Strong analytical and troubleshooting skills.
• Good verbal and written communication abilities.
• Attention to detail and documentation.
• Ability to work both independently and collaboratively.
• Strong cable management skills.

Nice To Haves

• Exposure to a financial services, healthcare or other regulated industry is a plus.
• CompTIA Network+ or Cisco Certified Network Associate (CCNA), or progress toward one, is preferred.
• Palo Alto Networks Certified Cybersecurity Entry-level Technician (PCCET), Aruba Certified Mobility Associate (ACMA), or willingness to obtain either within the first year.
• Exposure to enterprise network platforms such as Cisco Network Equipment, Juniper switches, Arista switches, Ruckus edge switches, Aruba wireless access points and Palo Alto firewalls.
• Familiarity with network monitoring tools such as SolarWinds, and with logging support tickets in ServiceNow, is a plus.
• Some experience with Microsoft Windows Server networking features, DNS/DHCP and Active Directory in a hybrid Microsoft Entra environment is beneficial.
• Interest in network security, network access control concepts such as HPE Aruba ClearPass, and compliance best practices.
• Willingness to learn and take direction from senior engineers.

Responsibilities

• Assist with the daily operation and monitoring of the Bank’s LAN, WAN and wireless network infrastructure across all branches.
• Provide first-level troubleshooting for network connectivity, wireless and performance issues, escalating as needed.
• Support the configuration and maintenance of Arista switches, Ruckus edge switches, Aruba wireless access points and Palo Alto branch firewalls under supervision.
• Assist with network security tasks, including firewall rule reviews, ClearPass log monitoring and vulnerability remediation follow-up.
• Document network changes, configurations, diagrams and support procedures, and help maintain the network knowledge base in ServiceNow.
• Help implement network changes in accordance with change control procedures.
• Support branch, ATM and virtual desktop connectivity issues in collaboration with telecommunications vendors and the VDI team.

Benefits

• Great work-life balance, with a Monday-Friday schedule
• Competitive pay and benefits, including medical, dental and vision plans
• 401(k) plan and match up to 5 percent in our employee stock ownership program (eligibility requirements must be met)
• 12 paid bank holidays + paid time off, including paid parental leave
• Volunteer opportunities to make a difference in the communities where you work and live
• Awards and recognition to celebrate you and your colleagues for living the bank's values

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree