Network Engineer - EHRA

State of North Carolina

23h•Hybrid

About The Position

The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as schools, colleges and universities. NCDIT’s mission is to enable trusted business-driven solutions that meet the needs of North Carolinians. NCDIT provides technology services to state agencies and is charged with closing the digital divide by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet. The position is designated Statutory Exempt (EHRA) and is exempt from the State Human Resources Act. This position may be eligible for hybrid remote work in accordance with state policy and the agency’s remote work program but does require weekly onsite work. Are you a visionary network engineer seeking to make a tangible impact on an entire state's digital infrastructure? Join our team as an Enterprise WAN Network Engineer where you'll be at the forefront of expanding critical network solutions and exploring cutting-edge technologies that serve the agencies and institutions of North Carolina State Government. This isn't just another networking job—it's your opportunity to architect connectivity solutions that millions of citizens rely on daily. In this role, you'll collaborate with fellow network engineers to design, implement, and support enterprise-wide network solutions. You'll work closely with Service Owners and Service Directors to solve complex technical challenges, developing detailed designs, technical proposals, statements of work, and implementation plans. As a key player in the lifecycle management of Networking Services, you'll often take the lead on critical projects that shape North Carolina's digital landscape.

Requirements

Bachelor’s degree in Computer Science or an IT related field or a closely related field from an appropriately accredited institution and three years of progressive experience in network engineering
Associate degree in Computer Science or an IT related field or a closely related field from an appropriately accredited institution and four years of progressive experience in network engineering
High School or General Educational Development (GED) diploma and seven years of experience in networking or related area
An equivalent combination of education and experience

Nice To Haves

Demonstrated ability to prepare technical specifications, design solutions, and execute best practice engineering principles in network builds, integration, testing and packaging of infrastructure solutions
Demonstrated ability to diagnose and resolve computer network operation problems, and work with other technical personnel in situations requiring negotiations
Demonstrated hand-on experience with ASR (Aggregation Services Routers) & ISR (Integrated Services Routers) Cisco router products and Cisco Catalyst switching products

Responsibilities

Research, plan, design, test and implement enterprise and agency-specific WAN, MAN, LAN, and Wireless Enterprise Network infrastructures
Analyze business requirements to develop technical network solutions, architectural blueprints, operational standards, and deployment guides
Design Quality of Service based on Differentiated Service QoS model using Cisco Enterprise WAN networking technologies
Evaluate communication needs and vendor equipment to specify methods and equipment that meet these needs
Implement and manage large-scale networking infrastructure supporting Enterprise service offerings
Develop operations protocols, technical management processes, training programs, and delivery assurance with focus on integrated technology solutions
Diagnose and resolve complex network operation problems, working alongside other technical personnel
Serve as a consultant to management regarding policies, operations, and controls for networking technologies and services