Network Engineer

Canopy Careers•Jackson, MS

About The Position

The Network Engineer is responsible for designing, implementing, administering, and supporting the organization’s network infrastructure, including Cisco Meraki and Cisco ASA firewalls, Cisco wireless access points, Cisco switches, VPNs, and WAN/LAN connectivity. The role ensures network security, availability, and performance through proactive monitoring, troubleshooting, maintenance, and capacity planning. It develops and enforces network and security standards, supports disaster recovery and business continuity initiatives, manages network-related projects, and provides technical recommendations to the IT Director to support organizational goals and future growth. Canopy Children’s Solutions is a nonprofit provider of children’s behavioral health, educational, and family support solutions. Its stated core values emphasize children’s and families’ voices, relationships and differences, service to others, and serving families and communities well.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field and at least five years of experience supporting enterprise network environments, or ten years of directly related network engineering experience in lieu of a degree.
Strong knowledge of Cisco networking technologies, including Cisco switches, Cisco ASA firewalls, Cisco Meraki security appliances, and Cisco wireless access points.
Experience with LAN, WAN, WLAN, VPN, routing, switching, and network security concepts.
Ability to configure, troubleshoot, and optimize network performance and connectivity.
Experience with network monitoring, documentation, and change management practices.
Strong analytical, problem-solving, communication, and customer service skills.
Ability to work independently, manage multiple priorities, and participate in on-call support.

Nice To Haves

Familiarity with Microsoft Active Directory, DNS, DHCP, and related infrastructure services.
Cisco certifications such as CCNA, CCNP, or Meraki certifications.
Knowledge of VoIP phone systems.

Responsibilities

Install, configure, and support the organization’s local area network, wide area network, and Internet system.
Configure and implement network hardware, software, and communication gateways to other computing environments.
Maintain security policies documenting mechanisms and controls, including risk analysis and management, documentation controls, information access controls, and sanctions for noncompliance.
Ensure staff access to sensitive information is limited to information for which they have appropriate authority and clearance.
Set access and authorization controls for routine network operations and emergency data procedures.
Set transmission-security standards covering access controls, audit trails, event reporting, encryption, and integrity controls.
Negotiate with vendors, outsourcers, and contractors to secure network products and services.
Manage and oversee the effectiveness of security solutions, including firewalls and intrusion detection systems.
Provide technical assistance for network operations.
Research and recommend network products, services, protocols, and standards in support of procurement and development.
Create and maintain network disaster recovery and emergency operation procedures and risk tolerances.
Demonstrate sensitivity and responsiveness to cultural and socioeconomic differences in the organization and program service population.
Perform other duties as assigned.