Network Engineer

Ameriprise Financial Services, LLC•Minneapolis, MN

7d•Hybrid

About The Position

Design, implement, and support complex network solutions that meet high standards for scalability, performance, and reliability across large, multi-technology projects. Provide technical leadership to internal teams and external partners, ensuring sound designs, smooth execution, and seamless production integration. Resolve incidents, problems, and requests efficiently. Proactively monitor and optimize network configurations, applying real-time fixes to maintain enterprise stability. Diagnose and troubleshoot issues using available tools, minimizing impact in high-pressure environments. Communicate clearly with stakeholders about actions taken and root causes. Recommend and implement upgrades and preventative measures aligned with corporate standards. Serve as an escalation point for a wide range of network technologies, guiding peers in developing resilient solutions. Enhance team capabilities by refining processes, documentation, and vendor interactions. Actively pursue training opportunities to grow expertise and contribute to team and career advancement.

Requirements

Bachelor’s degree in computer science or related field; or equivalent work experience.
Minimum 5-7 years of relevant networking design and engineering experience required.
5-7 years of problem/incident management and troubleshooting experience within a technology operations environment.
5+ years of Network Security technologies experience in several of the following areas: DNS/DHCP/IP Management – troubleshooting experience, Cloudflare.
F5 Experience in the following: LTM; GTM; APM; and ASM.
Palo Alto Firewall experience.
DDoS – Akamai, CloudFlare.
Ability to handle numerous projects simultaneously with great attention to detail, urgency, focus and discipline.
Automation, Scripting, API integration.
Strong organizational skills, with the ability to handle numerous projects simultaneously with great attention to detail, urgency, focus and discipline.
Ability to coach and mentor experienced Network engineering staff.
Strong thought leadership abilities and a highly innovative problem solver.
Confident and comfortable taking the lead during troubleshooting or recovery scenarios.
Proven analytical and problem-solving abilities, with ability to collect and present meaningful system statistics and other metrics.
Experience provisioning and maintaining network technology hardware and software.
Knowledge in Cloud-based Network Security technologies.

Nice To Haves

ServiceNow experience.
Packet capture and analysis - Gigastor, Wireshark.
Experience with Automation (Ex.: Ansible, Terraform, XSOAR).
Knowledge in some of the following IT areas: servers, database, web hosting, capacity planning, and performance analysis, Virtualized systems, Containers, etc.
Cloud Networking - AWS, Azure, Oracle.
Network monitoring, NetFlow, capacity management.
Packet Broker – Gigamon.
WAN/LAN Routing and Switching IOS XE(non SD-WAN), LAN/Campus Switching, Data Center Switching.
Cisco Wireless - Prime - Catalyst Center(DNA Center).
Route/Switching Protocols BGP – OSPF - EIGRP - Tunneling DMVPN - GRE – IPSEC.
Experience with other networking technologies ie: Tufin, Viavi, Gigastor, Network. Capture Analysis, ISE, Forescout, Threat Defense, Cisco VPN, Linux, SecureCRT, WireShark.

Responsibilities

Independently perform highly complex assignments.
Network design, architecture, management, and deployment of new and existing routing and switching within campus and data center networks.
Lead proper execution of network changes & updates in accordance with corporate security policies to meet business requirements.
Monitor network performance and security, and logically troubleshoot related issues.
Research, recommend, and establish innovative solutions for proper capacity planning that scale with the business growth.
Where possible, introduce automation for daily routine administrative tasks.
Collaborates with all Information Technology (IT) disciplines.
Creates, maintains, and updates documentation with most relevant information.
Escalation resource during major incidents and outages as needed.
Perform other special project and duties as assigned.
Perform problem diagnosis, initiate problem resolution, and provide ongoing life-cycle support for network deployments and upgrades.
Collaborate with team members to ensure project scoping activities are aligned with architectural objectives.
Participate and provide input into the continual refinement of processes, policies, and best practices to ensure optimal performance and availability of technologies.
Continuously develop specialized knowledge and technical subject matter expertise by remaining apprised of industry trends, the direction of emerging technologies, and their potential value to the business.